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About the Agent
The Discount Verification Agent leverages generative AI to meticulously review and validate discounts applied to invoices, ensuring they align with the organization's established discount policies. By automating this process, the agent significantly reduces the risk of revenue leakage caused by unauthorized or incorrect discounts. It systematically cross-references each discount against predefined rules, flagging discrepancies for further review. This proactive approach not only safeguards the company's financial integrity but also ensures that billing practices remain consistent and compliant with internal policies. The agent's ability to integrate seamlessly with existing systems allows it to operate efficiently without disrupting current workflows, making it a reliable tool for maintaining accuracy in billing operations.
In addition to its core verification function, the agent generates comprehensive reports that provide the billing team with detailed insights into discount accuracy. These reports highlight any deviations from policy, enabling teams to address issues promptly and maintain transparency in their billing processes. By fostering a culture of accountability and precision, the agent helps build trust with customers, as they can be confident that their invoices are fair and accurate. The agent's reporting capabilities also support internal audits and compliance efforts, ensuring that financial practices adhere to organizational standards and regulatory requirements.
A key feature of the Discount Verification Agent is its human feedback loop, which allows users to provide input in natural language to refine and enhance its functionality. This feedback mechanism ensures that the agent continuously improves its performance. Over time, this iterative process enables the agent to deliver increasingly accurate results, aligning its operations with the evolving needs of the organization. By combining automation with user-driven insights, the agent not only streamlines discount verification but also becomes a more effective and reliable tool for maintaining financial accuracy and operational efficiency.
Accuracy
TBD
Speed
TBD
Input Data Set
Sample of data set required for Discount Verification Agent:
| discount_code | description | discount_percentage | eligibility_criteria | validity_period |
|---|---|---|---|---|
| DISC10 | Seasonal Discount | 10% | All customers on orders above $100 | 2024-01-01 to 2024-12-31 |
| NEWCUST15 | New Customer Discount | 15% | New customers on first order | 2024-01-01 to 2024-06-30 |
| LOYAL20 | Loyalty Discount | 20% | Customers with 3+ purchases in the last year | 2024-01-01 to 2024-12-31 |
| BULK25 | Bulk Order Discount | 25% | Orders over 100 units | 2024-01-01 to 2024-12-31 |
| CLEAR30 | Clearance Discount | 30% | Selected clearance items only | 2024-06-01 to 2024-06-30 |
| invoice_id | customer_id | invoice_date | invoice_amount | discount_code | applied_discount | final_amount |
|---|---|---|---|---|---|---|
| INV9001 | CUST1001 | 2024-02-10 | 150 | DISC10 | 10% | 135.0 |
| INV9002 | CUST1002 | 2024-02-12 | 80 | NEWCUST15 | 15% | 68.0 |
| INV9003 | CUST1003 | 2024-02-13 | 250 | LOYAL20 | 20% | 200.0 |
| INV9004 | CUST1004 | 2024-02-15 | 1200 | BULK25 | 25% | 900.0 |
| INV9005 | CUST1005 | 2024-02-18 | 400 | CLEAR30 | 30% | 280.0 |
| INV9006 | CUST1001 | 2024-02-20 | 90 | DISC10 | 10% | 81.0 |
| INV9007 | CUST1006 | 2024-02-21 | 500 | LOYAL20 | 20% | 400.0 |
| INV9008 | CUST1007 | 2024-02-22 | 50 | NEWCUST15 | 15% | 42.5 |
| INV9009 | CUST1002 | 2024-02-24 | 105 | DISC10 | 10% | 94.5 |
| INV9010 | CUST1008 | 2024-02-25 | 150 | CLEAR30 | 30% | 105.0 |
Deliverable Example
Sample output delivered by the Discount Verification Agent:
Discount Verification Report
Date Generated: 2024-02-25
Prepared by: Discount Verification Agent - Billing Department
Executive Summary
This report examines the discounts applied on recent invoices to ensure compliance with our company’s discount policies and eligibility criteria. The Discount Verification Agent reviewed each applied discount against predefined policies, identifying both verified applications and discrepancies requiring further investigation.
Key Findings:
- 5 Discounts Flagged: Out of 10 invoices, 5 discounts were applied incorrectly due to either eligibility violations or policy validity issues.
- Revenue Integrity: Ensuring discounts are applied accurately could prevent potential revenue leakage from unauthorized or incorrect discounts.
- Compliance Support: The verification process enhances financial policy compliance, fostering customer trust and billing accuracy.
1. Discount Policy Overview
| Discount Code | Description | Discount % | Eligibility Criteria | Validity Period |
|---|---|---|---|---|
| DISC10 | Seasonal Discount | 10% | All customers on orders above $100 | 2024-01-01 to 2024-12-31 |
| NEWCUST15 | New Customer Discount | 15% | New customers on first order | 2024-01-01 to 2024-06-30 |
| LOYAL20 | Loyalty Discount | 20% | Customers with 3+ purchases in the last year | 2024-01-01 to 2024-12-31 |
| BULK25 | Bulk Order Discount | 25% | Orders over 100 units | 2024-01-01 to 2024-12-31 |
| CLEAR30 | Clearance Discount | 30% | Selected clearance items only | 2024-06-01 to 2024-06-30 |
These policies are intended to control discount application accurately, ensuring eligible customers receive benefits while minimizing unauthorized discounts.
2. Matched Entries
The following invoices applied discounts in strict compliance with policy criteria, aligning both eligibility and discount percentages with company guidelines.
| Invoice ID | Customer ID | Discount Code | Applied Discount | Eligibility Criteria | Validity Period | Final Amount |
|---|---|---|---|---|---|---|
| INV9001 | CUST1001 | DISC10 | 10% | Orders above $100 | 2024-01-01 to 2024-12-31 | $135 |
| INV9003 | CUST1003 | LOYAL20 | 20% | 3+ purchases in last year | 2024-01-01 to 2024-12-31 | $200 |
| INV9004 | CUST1004 | BULK25 | 25% | Orders over 100 units | 2024-01-01 to 2024-12-31 | $900 |
| INV9005 | CUST1005 | CLEAR30 | 30% | Clearance items only | 2024-06-01 to 2024-06-30 | $280 |
| INV9009 | CUST1002 | DISC10 | 10% | Orders above $100 | 2024-01-01 to 2024-12-31 | $94.5 |
Observations:
- Accurate Discount Applications: All matched entries adhered strictly to eligibility and policy requirements.
- Financial Impact: Proper discount application reinforces customer trust in transparent billing and supports compliance efforts.
3. Flagged Entries (Discrepancies Detected)
The following invoices were flagged due to inconsistencies in discount application, eligibility, or policy validity. These discrepancies suggest manual review to ensure billing accuracy.
| Invoice ID | Customer ID | Discount Code | Applied Discount | Expected Discount | Discrepancy Reason | Final Amount |
|---|---|---|---|---|---|---|
| INV9002 | CUST1002 | NEWCUST15 | 15% | Not Eligible | Order below $100 not eligible | $68 |
| INV9006 | CUST1001 | DISC10 | 10% | Not Eligible | Order below $100 not eligible | $81 |
| INV9007 | CUST1006 | LOYAL20 | 20% | Not Eligible | Customer does not meet loyalty criteria | $400 |
| INV9008 | CUST1007 | NEWCUST15 | 15% | Not Eligible | Order below $100 not eligible | $42.5 |
| INV9010 | CUST1008 | CLEAR30 | 30% | Invalid Period | Discount applied outside policy period | $105 |
Observations:
- Ineligibility Issues: Several invoices applied discounts to customers or order values that didn’t meet the eligibility criteria.
- Policy Period Violation: One discount was applied outside its valid date range, underscoring the need for date-check automation in discount processing.
- Potential Revenue Leakage: Misapplied discounts can lead to unintentional revenue losses; immediate corrective actions are recommended to address these discrepancies.
4. Summary of Findings
Compliance Summary
- 50% Compliance Rate: 5 out of 10 invoices were compliant with discount policies.
- 5 Discrepancies Identified: Issues included ineligible customers, incorrect order values, and invalid discount periods.
Financial Impact
Ensuring accurate discount application is essential for preventing revenue leakage, enhancing customer trust, and maintaining fair billing practices. Flagged discounts represent potential revenue losses that could be mitigated with stricter automated eligibility checks.
Recommendations
- Enhance Automation: Integrate automated discount validation checks in the invoicing system to prevent application of unauthorized discounts.
- Policy Period Validation: Implement date range checks to ensure discounts are only applied within their valid periods.
- Regular Compliance Audits: Schedule periodic audits of discount applications to identify and rectify any discrepancies early.
Conclusion
The Discount Verification Agent's role in validating discounts has proven essential in maintaining billing accuracy and ensuring policy compliance. This report highlights both compliant entries and areas for improvement, offering actionable insights to support the billing department in achieving financial integrity.
Next Steps: Immediate review of flagged invoices and adjustments to the discount application process are recommended to uphold revenue protection and transparency.
End of Report
Discount Verification Agent
Validates applied discounts on invoices, ensuring alignment with company policies and customer eligibility.
Data Privacy Compliance Agent
Ensures billing data follows data retention laws, securely archiving or deleting records as required.
Customer Payment Status Agent
Updates payment status on customer accounts, ensuring billing records reflect the latest information.
Invoice Generation Agent
Generates invoices based on specific billing parameters and adjustments, with access to customer billing details for accuracy and customization.
Overdue Invoice Alert Agent
Automates reminder notifications for overdue invoices, maintaining cash flow and reducing outstanding dues.
Credit Memo Application Agent
Manages credit memo applications, validating and updating customer accounts for accurate credit balances.
