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Agents Dispute Resolution AI Agent

Dispute Resolution AI Agent

Resolves disputes related to debit notes and claims by analyzing contracts, delivery records, and shipping information to ensure accurate resolutions.

About the Agent

The Dispute Resolution AI Agent is a powerful AI tool designed to streamline and automate the resolution of disputes related to debit notes, claims, and discrepancies in financial transactions. Leveraging advanced AI capabilities, the agent analyzes critical data from contracts, delivery records, shipping logs, and other associated documents to identify the root cause of disputes. This comprehensive approach ensures accurate and unbiased dispute resolution, minimizing manual intervention and reducing resolution times.

By providing detailed analysis and actionable insights, the Dispute Resolution AI Agent enhances operational efficiency and supports accurate decision-making. The agent generates reports outlining discrepancies and recommended actions, enabling finance teams to address disputes effectively while maintaining strong vendor and customer relationships. Its ability to integrate with existing systems ensures a seamless workflow, making it an indispensable tool for organizations aiming to optimize their accounts receivable processes and reduce financial disputes.

Accuracy
TBD

Speed
TBD

Input Data Set

Sample of data set required for Dispute Resolution AI Agent:

Dispute Resolution - Sample Input
Sample of data set required for Dispute Resolution Agent


Dispute Type: Debit Note


Dispute ID: DN-20231027-001


Reason: Quantity of delivered items does not match the purchase order.


Supporting Documents:


    

  • Debit Note: DN-20231027-001.pdf
    • 

  • Purchase Order: PO-20231020-123.pdf
    • 

  • Delivery Record: Delivery-20231026-ABC.pdf
    •

Deliverable Example

Sample output delivered by the Dispute Resolution AI Agent:

Dispute Resolution - Sample Output
Sample output delivered by the Dispute Resolution Agent:


Dispute ID: DN-20231027-001


Root Cause Analysis:
Analysis of the Purchase Order (PO-20231020-123.pdf) shows an order for 100 units of the specified product. However, the Delivery Record (Delivery-20231026-ABC.pdf) indicates that only 90 units were delivered. This confirms the quantity discrepancy stated in the Debit Note (DN-20231027-001.pdf).


Resolution:
The debit note appears to be valid. It is recommended to issue a credit note for the 10 missing units. Alternatively, arrangements can be made to ship the remaining 10 units to fulfill the original order.


Supporting Evidence:


    

  • Purchase Order (PO-20231020-123.pdf):  Confirms the order for 100 units.
    • 

  • Delivery Record (Delivery-20231026-ABC.pdf): Shows only 90 units were delivered.
    • 



Recommendations:


To prevent future discrepancies of this nature, it is recommended to implement a double-check system during the packing and shipping process to ensure the correct quantities are dispatched according to the purchase order.

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