How to build AI agents with ZBrain: Introduction, agent types, development and benefits

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Imagine harnessing a teammate who never tires, continually evolves, and seamlessly integrates into your operational fabric. Welcome to the world of AI agents—a frontier where digital workers observe, plan, and act autonomously, propelling businesses into a new era of efficiency and innovation. But what sets these AI agents apart? And how can they transform the way we work?
In the modern landscape of technological advancements, AI agents emerge as pivotal assets. They don’t just automate tasks; they optimize them, driving deep insights from data and augmenting human potential across various industries. From streamlining complex processes to offering detailed, context-driven insights, AI agents are reshaping the operational frameworks of various sectors.
The market for AI agents is expected to surge from $7.38 billion to $47.1 billion by 2030, growing at a compound annual growth rate of 44.8%. This rapid expansion is fueled by businesses striving for automation and increased operational efficiency. In fact, a recent Capgemini report highlights that 82% of companies plan to integrate AI agents by 2027. According to Salesforce, one-third of consumers prefer AI agents for purchases, 39% are comfortable with appointment scheduling, 24% are open to shopping, and 37% value personalized content creation.
With AI agents transforming industries, the question remains: how can businesses implement and deploy them effectively? That’s where ZBrain Builder comes in. A low-code, enterprise-grade generative AI orchestration platform that empowers you to create secure, tailored AI applications that enhance productivity and streamline operations. This platform simplifies the development of AI agents that automate tasks and provide actionable insights, integrating seamlessly into your workflows to boost efficiency and maintain data security. Whether enhancing customer interactions, managing compliance, or optimizing enterprise processes, ZBrain drives significant transformation across your business landscape.
Join us as we explore how AI agents are created with ZBrain Builder, exploring their types, scope, and benefits in this comprehensive yet friendly insight.
Understanding AI agents
An AI agent is an intelligent, autonomous system purpose-built to perform a specific function within defined operational parameters. These specialized digital workers are equipped to handle a wide range of tasks, including data analysis, and decision support, effectively addressing needs across functions such as human resources, IT, sourcing and procurement, supply chain, finance and accounting and more.
AI agents use one or more AI models to execute complex tasks, interacting with internal and external systems as defined by orchestrated workflows. This allows AI agents to make informed decisions and execute actions with minimal human supervision. This makes them highly effective for tasks that benefit from automation and continuous learning, thereby enhancing efficiency and decision-making in processes where they are employed. They seamlessly integrate with existing enterprise tools and platforms and improve over time, ensuring continued effectiveness in dynamic corporate environments.
Key characteristics of AI agents
AI agents, integral to modern enterprise ecosystems, are distinguished by several core traits that enable their broad application across different sectors:
- Autonomy: AI agents operate independently with minimal to no human intervention. This autonomy allows them to execute tasks and make decisions without continuous human oversight, enhancing efficiency and enabling 24/7 operations.
- Data processing: These agents process data from various inputs enabling them to form a coherent understanding of their operational context.
- Decision making: They make decisions by following structured logic defined within orchestrated workflows. Each decision point is governed by conditions set during the agent design phase. Agents evaluate these conditions in real time, referencing input data, previous steps, or external system responses. Based on this evaluation, they execute the appropriate action.
- Adaptability: AI agents are built for adaptability—they can be reconfigured to support new processes, updated business logic, and changing data environments without starting from scratch.
- Context awareness: These agents retain context across each stage of a task, allowing them to reference previous inputs and decision points—crucial for executing complex, conditional workflows.
- Integration capability: AI agents can seamlessly integrate with existing infrastructure, including ERP systems, CRM platforms, and other enterprise applications. This integration capability allows them to pull data from diverse sources, enabling more informed decisions and actions that are well-aligned with the organization’s overall strategy.
How AI agents work: The ZBrain example
While there are various types of AI agents, this article primarily focuses on those powered by Large Language Models (LLMs). They utilize the capabilities of LLMs to process inputs and make informed decisions. The true power of these agents, however, lies in the coordinated orchestration of several critical components.
LLM agents typically follow a multi-step reasoning loop:
Receive input
A trigger (user query, API call, document upload, event, etc.) initiates the agent. The agent captures the input and begins execution based on predefined orchestration logic.
Interpret the task
The agent uses logic-based preprocessing to handle the input, and leverages an LLM for interpretation when required. It may classify the task, extract structured data, or convert unstructured content—preparing the information for downstream reasoning or action.
Plan and decide
Decision-making and planning in AI agents are guided by the flow logic—using built-in flow components like routers, and loops to determine the appropriate next step.
Take action
The agent might:
- Retrieve relevant content from documents or a knowledge base
- Call external tools or APIs
- Route requests
- Trigger another agent
Output generation
After completing its task, the agent delivers the output according to the flow configuration—this could involve returning a structured response, displaying a message to a user, or passing control to another agent for further processing.
Continuous improvement
Agents’ performance can improve over time through human intervention—such as refining prompts, adjusting flow logic, or incorporating human feedback based on the output.
The implementation of these components can vary significantly depending on the agent’s designated role and the complexity of tasks it is expected to perform.
Introducing ZBrain Builder: Simplifying the creation and deployment of AI agents
ZBrain Builder is a low-code, enterprise-grade generative AI orchestration platform that empowers organizations to design, develop, and deploy secure AI agents tailored to specific business needs. It supports a broad spectrum of large language models—including GPT-4, Claude, Llama-3, and Gemini—ensuring adaptability across industries and use cases.
Using ZBrain Builder, enterprises can create intelligent, task-specific AI agents to automate and optimize complex processes—ranging from customer interactions and document analysis to operational decision support and data extraction. These agents operate within structured logical workflows, enabling reliable, secure, and scalable automation across the enterprise.
These agents function as intelligent components within your operational workflows, significantly enhancing efficiency and precision. They are engineered for seamless integration into existing business processes, thereby boosting productivity at scale while ensuring stringent control over data privacy and security.
Whether streamlining customer service, ensuring compliance, or expediting the claims validation process, ZBrain agents introduce a new level of efficiency and effectiveness to your operations. These agents can handle diverse tasks—including data analysis, process automation, and decision support—and address needs across various functions such as customer service, sales, marketing, and more, reshaping how businesses operate with generative AI technology.
Here’s a detailed look at how ZBrain helps efficiently implement AI agents:
- Pre-built agents: ZBrain provides a comprehensive library of ready-to-use AI agents. These pre-configured agents are designed for various tasks across multiple business functions, including customer support, IT, and human resources, significantly reducing development time.
- Proprietary data integration: With ZBrain, seamlessly integrate your unique datasets to create AI agents tailored to your specific needs while upholding stringent standards of data security and compliance.
- Customizable workflows: The platform’s intuitive, low-code interface allows you to design and implement custom workflows with ease. This flexibility enables your AI agents to interact with data and execute tasks precisely aligned with your business processes, eliminating the need for extensive coding knowledge.
- Dynamic knowledge base creation: Develop and integrate a dynamic knowledge base within ZBrain, ensuring that your AI agents are always equipped with the most current and accurate information available.
- Advanced model settings for optimization: Adjust AI model parameters such as response style, context retention, and confidence thresholds to achieve the desired output.
- Modular design: ZBrain’s modular design approach provides the flexibility to add or remove components as needed, allowing you to customize your AI agents to precisely match your business’s evolving needs.
- Multimodal capabilities: The platform supports various data types, including text, images, and videos. This multimodal capability ensures that ZBrain can assist in creating versatile agents that are well-suited for diverse use cases.
- Model-agnostic approach: Choose from an extensive selection of AI models, from proprietary LLMs to open-source alternatives, to find the perfect fit for your specific business context.
- Quick testing and secure deployment: ZBrain enables real-time testing and deployment of AI agents, allowing for swift integration into websites, applications, or internal systems. Deploy your AI agents in private environments or integrate them seamlessly with existing tools via APIs, maintaining robust security and adhering to data privacy regulations.
- Analytics and insights: ZBrain provides built-in analytics to track agent performance and user interactions, helping you refine workflows and optimize operational efficiency.
By leveraging ZBrain’s blend of simplicity, customization, and advanced AI capabilities, organizations can develop and deploy AI agents that are both powerful and tailored to meet unique business demands, enhancing productivity and operational intelligence across the board.
Optimize Your Operations With AI Agents
Our AI agents streamline your workflows, unlocking new levels of business efficiency!
Building an AI agent with ZBrain Builder: A step-by-step guide
ZBrain offers flexible options to help you kickstart your AI agent journey—whether you’re looking for rapid deployment or building fully customized solutions from the ground up. You can choose the approach that best aligns with your goals, timelines, and technical requirements.
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Pre-built AI agents
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ZBrain’s library of pre-configured AI agents is designed to handle a wide range of common business scenarios—like customer service automation, IT helpdesk support, or HR queries. These agents are ready to go with minimal setup, making them an ideal choice for organizations that want fast, low-effort implementation without sacrificing impact.
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Custom AI agents
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When your business requires tailored solutions, ZBrain allows you to build AI agents from scratch. Its low-code interface enables teams to define agent behaviors, connect enterprise data securely, integrate with preferred LLMs, and maintain full control over functionality, and governance.
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Deploying pre-built agents with ZBrain
Pre-built agents are ready-to-use AI solutions designed to handle specific tasks across various departments within an enterprise. These agents automate workflows, enhance efficiency, and streamline operations with minimal setup required, owing to their pre-configured core functionalities tailored for different business needs.
Step 1: Access the agent store
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Navigate to the agents’ page: Access your platform and go to the Agents section.
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Open the agent store: Click the ‘Agent Store’ button located in the top-right corner to browse the available pre-built agents.
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Search for agents: Use the search bar to find agents suited to your specific needs by entering relevant keywords.
Step 2: Select the agent
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Choose the desired agent: Once you find the agent you want to deploy, click on its name to view more details.
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Deploy the agent: On the agent page, click the ‘Deploy Agent’ button to initiate the deployment process.
Step 3: Configure the agent
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Agent overview: You will be directed to the Agent Overview page, where you will configure the agent. For this, you need to provide these details:
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Agent name: Enter a unique name for your agent.
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Agent description: Briefly describe the agent’s purpose and functionality.
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Proceed to the next step: After setting up the details, click ‘Next’ to continue.
Step 4: Define input sources
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Create a queue: Define the input sources from which the agent will receive data to execute tasks sequentially.
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Add input sources: Click the ‘+’ symbol to add and select necessary input sources. You can use the search bar to find and select the input sources relevant to your agent’s tasks. Some sources may require creating a new connection.
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Set agent access: Select the appropriate access level for your agent:
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Public agent: The agent link will be publicly accessible, enabling anyone with the link to view the agent dashboard and operate the agent.
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Private agent: The agent link will be restricted to invited operators only, ensuring that only authorized users can view the agent dashboard and interact with the agent.
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Complete the setup: Click ‘Next’ after adding all required input sources.
Step 5: Define the agent’s Flow
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Set the agent’s Flow: On the Define Flow page, customize the steps the agent will follow during execution. The platform provides predefined steps using core elements and tools, but these can be adjusted based on your needs.
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Save and proceed: Once you have made the necessary customizations, click ‘Save’ to save the flow and then click ‘Next.’
Step 6: Configure additional settings
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Add output sources: On the Additional Settings page, you can add output sources where the agent will append its results for direct use or further processing:
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Click the ‘+’ symbol to add output sources.
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Enter details such as document IDs, sheet IDs, or page IDs as needed.
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Add instructions or additional information:
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Provide clear and concise instructions or additional details for the agent’s operation.
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Transfer output to other agents:
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If required, pass the agent’s output to another agent. Click ‘Add’ to select the agent that will handle the output. Only one agent can be added at a time for output transfer.
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Configure manual and automatic agent triggers:
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Allow manual trigger: Toggle this setting to enable or disable manual triggering of the agent. When enabled, the agent operator can initiate the agent manually by pressing a button.
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Auto trigger interval: Select the time interval at which the agent should automatically trigger.
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Proceed: After finalizing the settings, click ‘Next.’
Step 7: Deploy and test the agent
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Deploy: If satisfied with the performance during testing, click ‘Deploy Agent.’
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Upload a document: To test the agent, upload a relevant document using agent’s interface.
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Monitor the agent: View the agent’s activity and the reports it generates in real time.
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Adjust configuration (if necessary): Make changes by navigating back to the configuration settings.
Step 8: Monitoring and managing your agent
Once the agent is deployed, ZBrain equips you with a robust set of features to monitor, manage, and optimize its performance seamlessly.
By following these steps, you can effectively deploy pre-built AI agents with ZBrain, ensuring they integrate smoothly into your existing systems and begin delivering value quickly.
Creating custom AI agents from scratch with ZBrain
ZBrain empowers you to develop custom AI agents specifically designed to address your unique operational challenges and enhance business workflows. With extensive customizability, you can precisely tailor every aspect of the agent’s architecture—from selecting input data sources and crafting complex workflows to defining output options. This high level of customization ensures full visibility and control over the operations of your agents, which integrate seamlessly with your existing systems, data architectures, and workflows to ensure compatibility and streamline implementation. This section comprehensively discusses the steps involved in building custom AI agents using ZBrain Builder:
Step 1: Agent setup
Agent setup involves initial steps to create and configure a custom agent tailored to your specific needs, as depicted in this and the next step.
Navigate to the agent’s page
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Access the platform dashboard: Log into your ZBrain account to reach the main dashboard.
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Locate the Agents section: Look for the ‘Agents’ section within the dashboard’s navigation menu. This section is dedicated to all operations related to AI agents.
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Initiate Agent Creation: Click the ‘Create New Agent’ button. This will open the setup interface where you will build your new custom agent.
Provide agent details
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Agent Overview Page: Here, you will enter essential information about your new AI agent.
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Name: Assign a clear, descriptive name that accurately reflects the agent’s function or role within your organization.
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Description: Provide a concise, informative description of the agent’s tasks and its overarching purpose. This should be straightforward to ensure that anyone within your organization understands the agent’s role.
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Set agent access: The agent link can be set as a Public Agent, allowing anyone with the link to view and operate the agent dashboard, or as a Private Agent, restricting access to invited operators only, ensuring that only authorized users can interact with the agent.
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Proceed to next step: Once you have filled in the name and description, click ‘Next.’ This action will take you to the next phase, where you will configure the agent’s input sources.
Step 2: Define input sources
Setting up the right input sources is critical for the efficient operation of custom AI agents. These sources feed data into the agents, triggering their actions and enabling them to perform their tasks effectively. Below, we outline the steps to configure these sources and a brief overview of some common integrations that enhance the agents’ capabilities.
Step 1: Create a Queue
A queue functions as a task pipeline, ensuring the agent picks up and processes data or documents in the correct sequence for optimal execution. Each task within the queue represents an action, defining the specific operations the agent will perform after the trigger occurs. This structured approach ensures the agent efficiently carries out the necessary steps and delivers the desired outcomes.
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Access the Create Queue Page: Begin by accessing the Create Queue page to specify the input sources your agent will monitor. These sources serve as triggers, activating the agent’s actions based on specific conditions or events.
Step 2: Add input sources
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Configure inputs: Click the ‘+’ icon to add new sources. You can search and select the necessary sources from a list, linking each one to your agent either through existing connections or by establishing new ones.
This table summarizes a few input source integrations supported by ZBrain:
Integration Type |
Platform Example |
Primary Function |
Common Use Cases |
Key Connection Setup Steps |
---|---|---|---|---|
Cloud Storage |
Amazon S3 |
Store and retrieve data for workflows. |
Data backup, archival |
|
Communication |
Gmail |
Automate email communications. |
Auto-responses, email sorting |
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Communication |
Discord |
Manage channel communications. |
Automated messaging, command execution |
|
Document Management |
Google Drive |
Access and manage documents and files. |
Document sharing, collaboration |
|
Document Management |
Google Sheets |
Process and analyze spreadsheet data. |
Reporting, data entry automation |
|
Data Processing |
Salesforce |
Synchronize and manage CRM data. |
Customer data management, analytics |
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Project Management |
JIRA |
Track and manage project tasks. |
Issue tracking, sprint planning |
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CRM and Sales |
Zoho CRM |
Manage customer relationship data. |
CRM data integration, lead management |
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Customer Service |
Zendesk |
Manage customer support interactions. |
Ticket handling, customer support |
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Productivity |
Notion |
Organize and manage content |
Content collaboration, task management |
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IT Service Management |
ServiceNow |
Manage IT services and support tasks |
Incident management, IT operations |
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Webhook Integration |
Webhook |
Enable real-time data exchange, pull data from your system |
Data synchronization, event triggering |
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Webhook Integration |
Webhook |
Enable real-time data exchange, send data to ZBrain |
Data synchronization, event triggering, updating systems in real-time |
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Step 3: Complete input source setup
After adding and configuring all input sources, click ‘Next’ to move to flow creation. This ensures your agent can retrieve and process data smoothly, enabling efficient task automation.
Step 3: Define Flow
In the Define Flow page, you can craft the business logic that drives your AI agent’s behavior. Here, you create a step-by-step sequence of actions, decisions, and integrations that the agent follows to execute tasks seamlessly. Think of a Flow as the operational blueprint—it defines how the agent processes data, applies logic, and interacts with external systems.
With ZBrain’s Flow feature you can easily design intelligent workflows without deep technical expertise. Its visual builder allows you to combine advanced AI models, helper functions, business logic, and third-party tools to create sophisticated, highly customized agents that address diverse operational needs with precision and efficiency.
This streamlined approach to defining flows ensures that your AI agents are responsive and perfectly aligned with your business objectives, driving efficiency and effectiveness across operations.
Key elements of a ZBrain Flow
In ZBrain, a Flow orchestrates complex business processes by combining two fundamental elements: Triggers and Actions. These elements automate tasks, ensuring workflows initiate and execute under specific conditions, optimizing efficiency and responsiveness.
- Triggers: A trigger is the starting point of a Flow, determining when and how frequently the Flow is executed. It sets the conditions or events that activate the Flow, ensuring it runs at the right time or in response to specific actions.
- Types of triggers:
- Schedule trigger: Executes the Flow at designated times, such as hourly or weekly, maintaining regular operations without manual intervention.
- Webhook trigger: Activates the Flow in response to external inputs, like HTTP requests, integrating seamlessly with other digital ecosystems.
- Event trigger: Launches the Flow based on internal or external events, such as user interactions or data updates.
- Trigger configuration:
- Customize schedule triggers by setting precise intervals.
- Define endpoints for webhook triggers to connect with external APIs.
- Specify parameters for event triggers based on the nature of the triggering events.
- Actions: An action represents a specific task or operation that is executed once the Flow is triggered. Actions define what happens after the trigger event occurs, and they are the building blocks of the workflow. They are responsible for executing the desired operations and achieving the objectives of the Flow.
By strategically configuring Triggers and Actions, ZBrain Flow enables the creation of sophisticated, AI-powered agents. These agents automate routine tasks, streamline complex operations, and deliver precise results, transforming how businesses operate and interact with their data and systems.
ZBrain supports a comprehensive list of Flow components with over 225+ integrations, including Airtable, Amazon S3, Azure, Databriacks, GitHub, Gmail, Google Suite, Jira Cloud, Linkedin, Salesforce, WordPress, and Zendesk, to mention a few.
Defining a flow
Defining a flow involves setting up a series of interconnected steps that guide the agent’s actions. When you access the Define Flow page on ZBrain, you’ll encounter several pre-configured components essential for crafting effective workflows. Here’s how to navigate and utilize these components:
- Navigating the Define Flow page
- Webhook (Catch Webhook): This component is used to receive HTTP requests and trigger Flows via unique URLs. The live URL for the webhook will be displayed. You can generate sample data and trigger the published Flow using this component. Additional settings include:
- Live URL: Displays the URL used to catch webhooks, allowing for real-time data reception.
- Synchronous requests: Append /sync to your webhook URL to require a response, noting that a 408 Timeout occurs if the response exceeds 30 seconds.
- Test URL: Append /test to the webhook URL to generate sample data without triggering the Flow.
- Authentication: You can select Basic Auth or Header Auth for authentication.
- Trigger input: This component captures incoming data from the webhook or other sources, marking the initiation point for the Flow. It sets conditions that trigger subsequent actions within the workflow.
- ZBrain (Models): Utilizes generative AI models to process the incoming data, performing tasks such as analysis, insight generation, summarization, and classification. This component is crucial for adapting the workflow to specific business needs and data requirements.
- Utilities (Agent Output): Manages and formats the processed data from previous steps. It ensures the output is structured appropriately for downstream applications or further actions, delivering results in the desired format to end-users or systems.
2. Adding components to the Flow
ZBrain Flow allows adding different components to build the logic.
- Click the ‘+’ icon between the default elements to add new components to your workflow.
- Select components from the provided categories – AI, core, third-party apps and even ZBrain.
Use the search bar to quickly find components. This table illustrates key actions and configuration settings for a few example components in each category.
Component Type |
Description |
Example Component |
Key Actions |
Configuration Highlights |
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AI |
Includes LLM and advanced AI tools, each offering a unique set of functions and features to enhance your workflow with intelligent capabilities. |
Anthropic Claude |
LLM-powered tools like Ask Claude (for questions), Extract Structured Data, and Custom API Calls for enhanced workflow intelligence. |
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Core |
Provides essential programming logic and helper methods to manage Flow control, data manipulation, and processing tasks. |
Files Helper |
Logic-based components for tasks like Read File, Create File, Change File Encoding, and Check File Type. |
|
Third-party Apps |
Includes integrations with third-party tools like Amazon S3, Slack, JIRA, and Google Sheets, enabling seamless connections between your workflow and external applications. |
Asana |
Integrations with tools like Asana allow creation of tasks or performing API calls for workflow coordination. |
|
ZBrain |
Proprietary ZBrain tools for AI reasoning, querying internal systems or running task-specific agents. |
Query App, Knowledge Base Search |
Ask AI Model, Knowledge Base Search, Run Agent, Query App |
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3. Toggle options for robust workflows
Each component includes additional options:
- Continue on failure: Enable to skip the step and proceed with the Flow even if it fails.
- Auto retry on failure: Automatically retry the step up to four times if it fails.
4. Finalizing and saving the Flow
Once all steps are configured:
- Review your Flow to ensure all steps are correctly configured.
- Click ‘Save’ to publish the Flow.
Step 4: Configuring additional settings
The Additional Settings step defines how your agent outputs its results and communicates with other agents in your workflow. It ensures seamless data transfer, multi-agent orchestration, and final delivery of results across systems.
Step 1: Configure output sources
- Click the ‘+’ button to add output destinations where the agent will send its processed results.
- Use the search bar to find the output type or platform required quickly.
- You can add multiple output sources to support complex workflows or multi-channel delivery.
- For each output source:
- Select an existing connection or
- Click ‘+ New Connection’ to configure a new one.
Step 2: Notifications and agent collaboration
To enable collaboration between agents:
- Click ‘Add’ to notify another agent that it should pick up and use the output generated by your current agent. Only one agent can be linked at this stage. Additional configuration steps may appear based on your defined workflow.
- Click ‘Deploy Agent’ to complete the setup.
After deployment, you’ll be taken to the Agent Dashboard, where you can manage documents, access reports, track activity and navigate to the performance dashboard for detailed agent monitoring.
Optimize Your Operations With AI Agents
Our AI agents streamline your workflows, unlocking new levels of business efficiency!
Why ZBrain AI agents are a valuable addition to present-day enterprises
AI agents have evolved from experimental technologies to critical elements of contemporary enterprise infrastructure. As organizations strive to optimize operational efficiency, reduce costs, and implement scalable, intelligent automation, AI agents have emerged as essential tools. Below are the key reasons why their deployment is no longer optional but strategic.
1. Enterprise-grade reliability
- Regulatory compliance: Built to meet ISO 27001:2022 and SOC 2 Type II standards, ZBrain AI agents ensure enterprise-level security and compliance.
- Security assurance: They ensure unmatched security through robust access controls like Single Sign-On (SSO) and regular performance monitoring and optimization.
- Guardrails and controls: ZBrain AI agents are safeguarded by robust guardrails at every step: input checking blocks malicious or non-compliant prompts before processing, output checking reviews responses for harmful or non-compliant content before delivery, and jailbreak detection actively prevents attempts to bypass safety controls. Together, these layers ensure all AI-generated outputs remain secure, ethical, and aligned with enterprise policies.
- Learning with human feedback: ZBrain AI agents incorporate user feedback to identify recurring issues and improvement areas, allowing ongoing refinement of responses for better accuracy and user satisfaction over time.
2. Adaptive architecture
- Seamless integration: ZBrain agents integrate effortlessly with existing enterprise applications and workflows, eliminating disruption while enhancing performance.
- Flexible deployment: Agents can be deployed across public clouds (e.g., AWS, Azure) or private environments, supporting various infrastructure preferences.
- Scalable design: Agents operate independently, allowing feature expansion and rollout at your pace—without impacting core operations.
3. Intelligent automation
- Workload reduction: Free up teams by automating high-volume, repetitive tasks like data entry, lead capture, and compliance checks.
- Time and accuracy: Handle complex workflows quickly and precisely, eliminating manual bottlenecks.
- Intelligence grounded in enterprise data: ZBrain agents integrate with various enterprise systems to access real-time data, maintain context awareness, and generate accurate, relevant outputs.
4. Operational efficiency
- Faster time-to-value: ZBrain’s rich library of prebuilt agents accelerates time-to-value by enabling rapid deployment of ready-to-use solutions across key business functions.
- Lower operational overheads: Automation reduces dependency on manual labor and minimizes errors, directly lowering operational expenditure.
- Better resource allocation: By automating routine tasks, organizations can reassign human capital to high-impact, innovation-focused roles.
5. Strategic and competitive edge
- Smarter decision-making: Real-time analytics through ZBrain AI agents enable sharper insights and proactive business actions.
- Employee empowerment: Teams can focus on strategy and creativity while agents handle the groundwork.
- Closing skill gaps: ZBrain agents step in where talent is scarce—automating niche tasks like custom coding, content parsing, or data wrangling.
6. Enhanced customer experience
- 24/7 availability: Offer uninterrupted support across time zones, delivering instant responses and resolutions.
- Personalization: ZBrain enables personalized AI agents tailored to specific business roles, data contexts, and workflows—ensuring each agent operates with precision, relevance, and control.
- Frictionless communication: Integrated with channels like Slack, ZBrain agents streamline interactions and drive engagement.
ZBrain AI agents are purpose-built to support today’s digital enterprises with the precision, agility, and intelligence required to stay competitive in a rapidly evolving business landscape. Their ability to streamline operations, enhance decision-making, and scale effortlessly makes them a critical asset for any forward-looking organization.
Endnote
AI agents are redefining enterprise operations—not as optional add-ons but as core infrastructure. These intelligent systems autonomously observe, reason, and act across workflows, driving matchless efficiency, insight, and responsiveness. As organizations confront increasing complexity and scale, AI agents emerge as critical enablers of intelligent, real-time decision-making.
ZBrain Builder, a low-code, enterprise-grade generative AI orchestration platform, provides everything needed to securely create and deploy these agents. With support for proprietary datasets, multimodal inputs, advanced AI models, and seamless API integration, ZBrain enables rapid, compliant development of intelligent systems.
AI agents built on modern frameworks deliver measurable gains across the board. They reduce operational costs by automating routine tasks, improve accuracy through efficient data handling, and enable 24/7 service delivery without scaling human teams. They empower teams by eliminating repetitive work and closing critical skill gaps through intelligent task delegation. Most importantly, they serve as continuous learners—refining outputs and enabling faster more strategic decisions.
Ready to incorporate intelligent AI agents into your enterprise? Start building with ZBrain Builder today and unlock the full potential of AI to accelerate workflows, enhance decisions, and drive measurable outcomes.
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Author’s Bio

An early adopter of emerging technologies, Akash leads innovation in AI, driving transformative solutions that enhance business operations. With his entrepreneurial spirit, technical acumen and passion for AI, Akash continues to explore new horizons, empowering businesses with solutions that enable seamless automation, intelligent decision-making, and next-generation digital experiences.
Table of content
What are AI agents, and what are their key characteristics?
AI agents are intelligent systems that perform specific tasks using various tools within defined operational parameters. Key characteristics of AI agents include:
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Autonomy: Operate independently with minimal human input.
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Perception: Process data such as text, images, and voice.
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Adaptability: Continuously improve by learning from interactions.
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Context-awareness: ZBrain agents are context-aware, drawing from enterprise data, workflow history, and user intent to deliver responses and actions that are timely, relevant, and accurate.
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Integration capability: Seamlessly integrate with enterprise systems like ERPs and CRMs.
These characteristics make AI agents ideal for automating complex, repetitive, and time-sensitive tasks.
What is ZBrain Builder?
ZBrain Builder is a low-code, enterprise-grade GenAI orchestration platform for building and deploying AI agents at scale.It supports a variety of Large Language Models (LLMs) such as GPT-4, Claude, Llama-3, and Gemini, enabling businesses to implement AI agents efficiently. The platform supports multimodal data types, integrates with proprietary datasets and third-party tools, and simplifies the AI agent development lifecycle, all while maintaining high standards of security and compliance.
How does ZBrain Builder help deploy AI agents efficiently?
ZBrain Builder streamlines AI agent deployment through several key features. It offers a library of prebuilt agents, reducing development time for common tasks. The platform supports seamless data integration while maintaining high security. With its low-code interface, users can easily create custom workflows, optimize AI models, and test agents. ZBrain Builder also offers flexibility with secure deployment options (private or API) and provides built-in analytics to monitor agent performance, ensuring smooth and rapid deployment.
What is the difference between prebuilt and custom AI agents in ZBrain?
ZBrain offers both prebuilt and custom AI agents to suit different business needs. Prebuilt AI agents are ready-to-use solutions for common business scenarios like order entry management or RFQ response document evaluation. They require minimal setup, allowing quick deployment. In contrast, custom AI agents are tailored from scratch allowing full control over workflows, data integrations, and AI model behavior, making them ideal for businesses with unique requirements.
What are the key business benefits of deploying AI agents?
Deploying AI agents brings numerous business benefits. They improve operational efficiency by automating repetitive tasks, reducing human error, and offering context-aware outputs. AI agents ensure 24/7 availability, enhancing customer experience through personalized, responsive interactions. Additionally, they support smarter decision-making by providing real-time insights and allowing for greater scalability and resource optimization. By streamlining processes, AI agents deliver significant cost savings and give organizations a strategic edge in a competitive market.
How does ZBrain ensure security and compliance when deploying AI agents?
ZBrain places a strong emphasis on security and compliance. The platform adheres to international standards – ISO 27001:2022 and SOC 2 Type II, ensuring that your AI agents meet the highest security requirements. ZBrain supports robust access controls, including Single Sign-On (SSO), and offers secure API integrations with third-party applications. The platform also enables deployment in private clouds, ensuring data privacy and compliance with relevant industry regulations.
How can organizations get started with building AI agents using ZBrain?
To get started with ZBrain, organizations can reach out to the ZBrain team via email at hello@zbrain.ai or through the inquiry form on the ZBrain website. The team will assess the organization’s existing infrastructure, data sources, and operational needs and then create a customized strategy for AI agent implementation. ZBrain provides comprehensive support, from setup to integration, ensuring the successful deployment and optimization of AI agents to meet the organization’s goals.
Insights
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