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About the Agent
The Customer Credit Limit Agent utilizes GenAI to closely monitor customer balances, cross-referencing order amounts against set credit limits. By alerting the billing team whenever a credit limit is reached, it prevents overcharges and supports financial risk management. This agent integrates seamlessly with the credit management system, helping maintain a balance between customer flexibility and financial prudence, which ultimately contributes to optimized credit control within the enterprise. Additionally, the agent incorporates a human feedback loop, allowing the billing team to provide input and make adjustments to refine credit monitoring strategies and improve the overall accuracy, performance and decision-making process over time.
Accuracy
TBD
Speed
TBD
Input Data Set
Sample of data set required for Customer Credit Limit Agent:
| customer_id | customer_name | credit_limit | current_balance | contact_person | account_status |
|---|---|---|---|---|---|
| CUST1001 | GlobalTech Solutions | 15000 | 13800 | Daniel Roberts | Active |
| CUST1002 | Greenfield Industries | 20000 | 19800 | Emily Clark | Active |
| CUST1003 | BlueWave Electronics | 12000 | 11700 | Michael Stein | Watch |
| CUST1004 | Innova Corp | 25000 | 24000 | Sarah Lopez | Active |
| CUST1005 | Northern Star LLC | 18000 | 9000 | Paul Harrison | Inactive |
| CUST1006 | Phoenix Enterprises | 16000 | 15800 | Linda Nguyen | Active |
| CUST1007 | Silverline Manufacturing | 8000 | 7900 | James Mitchell | Watch |
| CUST1008 | Precision Tools Ltd | 30000 | 28500 | Amy Chen | Active |
| CUST1009 | Quantum Dynamics | 14000 | 13800 | Steven Park | Active |
| CUST1010 | Advanced Networks Inc | 22000 | 21500 | Jessica Brooks | Active |
| order_id | customer_id | order_date | order_amount | order_status |
|---|---|---|---|---|
| ORD2001 | CUST1001 | 2024-02-01 | 2500 | Pending |
| ORD2002 | CUST1002 | 2024-02-02 | 1200 | Approved |
| ORD2003 | CUST1003 | 2024-02-03 | 300 | Pending |
| ORD2004 | CUST1004 | 2024-02-04 | 2000 | Approved |
| ORD2005 | CUST1005 | 2024-02-05 | 1500 | Pending |
| ORD2006 | CUST1006 | 2024-02-06 | 180 | Approved |
| ORD2007 | CUST1007 | 2024-02-07 | 100 | Pending |
| ORD2008 | CUST1008 | 2024-02-08 | 3500 | Approved |
| ORD2009 | CUST1009 | 2024-02-09 | 1300 | Pending |
| ORD2010 | CUST1010 | 2024-02-10 | 2500 | Approved |
| ORD2011 | CUST1002 | 2024-02-11 | 800 | Pending |
| ORD2012 | CUST1003 | 2024-02-12 | 500 | Pending |
| ORD2013 | CUST1004 | 2024-02-13 | 2500 | Pending |
| ORD2014 | CUST1005 | 2024-02-14 | 5000 | Pending |
| ORD2015 | CUST1006 | 2024-02-15 | 900 | Approved |
Deliverable Example
Sample output delivered by the Customer Credit Limit Agent:
Customer Credit Limit Alert Report
Generated on: 2024-02-15
Overview
This report identifies orders that exceed customer credit limits to assist in proactive financial risk management.
1. Orders Within Credit Limit
The following orders are within customers' approved credit limits, ensuring that these transactions do not present a financial risk.
| Order ID | Customer ID | Order Amount | Current Balance | Credit Limit |
|---|---|---|---|---|
| ORD2001 | CUST1001 | $2500 | $13800 | $15000 |
| ORD2002 | CUST1002 | $1200 | $19800 | $20000 |
| ORD2003 | CUST1003 | $300 | $11700 | $12000 |
| ORD2004 | CUST1004 | $2000 | $24000 | $25000 |
| ORD2005 | CUST1005 | $1500 | $9000 | $18000 |
| ORD2006 | CUST1006 | $180 | $15800 | $16000 |
| ORD2007 | CUST1007 | $100 | $7900 | $8000 |
| ORD2008 | CUST1008 | $3500 | $28500 | $30000 |
| ORD2010 | CUST1010 | $2500 | $21500 | $22000 |
| ORD2011 | CUST1002 | $800 | $19800 | $20000 |
2. Orders Exceeding Credit Limit
These orders exceed the customers' current credit limits and require immediate attention to avoid potential overcharges.
| Order ID | Customer ID | Order Amount | Current Balance | Credit Limit | Exceeded By |
|---|---|---|---|---|---|
| ORD2009 | CUST1009 | $1300 | $13800 | $14000 | $100 |
| ORD2013 | CUST1004 | $2500 | $24000 | $25000 | $500 |
| ORD2014 | CUST1005 | $5000 | $9000 | $18000 | $3100 |
| ORD2012 | CUST1003 | $500 | $11700 | $12000 | $200 |
3. Summary of Exceedances
A total of 4 orders exceeded the customers' credit limits. It is recommended to alert the account managers associated with these customers to discuss payment adjustments or consider halting additional orders temporarily. These proactive steps support better financial management by reducing potential exposure to credit risk.
End of Report
