Feedback Request Notification Agent

Subject: Emily, your experience matters to us—can you take a moment to share your thoughts?
Dear Emily,
We truly hope you’re doing well. I wanted to personally follow up regarding the issue you had with our mobile app (Ticket ID: 2011). We’re relieved to hear that it’s been resolved, but more importantly, we genuinely care about how you felt during the entire experience.
How did everything go?

Did we make things easier for you? Were you left feeling reassured after reaching out to us? Your comfort and satisfaction mean everything to us, and your voice truly matters in helping us improve.
We know that life is busy, and asking for your time is no small request. But your feedback, even just a few words, can have a tremendous impact. It allows us to make things better for you and for others like you—people who trust us to get things right when it matters most.
Your experience, in your words

If you could take a moment to tell us what went well—or where we could have done better—it would mean a lot. We’re not just looking for a star rating. We want to understand the heart of your experience, so we can continue making meaningful changes.
Please click the link below to share your thoughts. We promise it’ll only take a minute:
Share Your Feedback
Emily, we know your time is valuable. As a small thank-you for helping us improve, we’d like to offer you 10% off your next subscription. But more than anything, we want to keep earning your trust, every step of the way.
With heartfelt appreciation,

Jessica Green

Customer Experience Team

Fintrex Corporation
P.S. If you ever need assistance in the future, please don’t hesitate to reach out. We’re always here for you.