ZBrain
Log in
Book a demo
Book a demo
Agents Payment Intake Intelligence Agent
Payment Intake Intelligence Agent Icon

Payment Intake Intelligence Agent

Automates intake, classification, prioritization, and routing of all payment requests to accelerate and streamline accounts payable.

Managing payment requests in accounts payable is often slow and error-prone due to manual triage, fragmented communication channels, and inconsistent information intake. This leads to delays, misrouted requests, and missed service-level agreements, putting pressure on finance teams and affecting supplier relationships.

The Payment Intake Intelligence Agent centralizes the intake of all payment requests—standard, off-cycle, reissue, and special handling—by consolidating inputs from supplier portals, email correspondence, free-text instructions, and uploaded documents. Using advanced data extraction and natural language processing, it classifies each request, extracts urgency and intent, and routes them automatically to the correct workflow based on both structured and unstructured data sources.

With this agent, organizations benefit from significant productivity gains and cost savings by eliminating manual triage, reducing process fragmentation, and ensuring requests are processed quickly and accurately. Employees are freed from repetitive administrative tasks, supplier inquiries are handled more reliably, and the entire accounts payable process becomes resilient and scalable for future growth.

Accuracy
TBD

Speed
TBD

Input Data Set

Sample of data set required for Payment Intake Intelligence Agent:

From: arjun.patel@quantumdynamics.com
To: ap@innovatecorp.com
Subject: URGENT: Overdue Invoice QD-2024-815 - Request for Off-Cycle Payment


Dear InnovateCorp Accounts Payable Team,


Hope you are well.


I am writing to follow up on invoice QD-2024-815 for $22,500.00, which was due on October 26, 2023. It appears this invoice was unfortunately missed in the last standard payment run.


We must insist on immediate payment. Our continued supply of the TX-1000 series components for your primary assembly line is contingent on resolving this outstanding balance. To avoid any potential disruption, we require this payment to be processed as soon as possible.


Could you please arrange for an off-cycle wire transfer to settle this invoice? Please find the key details below for your convenience.


    

  • Invoice Number: QD-2024-815
    • 

  • Invoice Amount: $22,500.00
    • 

  • Original Due Date: 2023-10-26
    • 



Thank you for your prompt attention to this critical matter. Please let me know if you require any further information from our side.


Best regards,


Arjun Patel
Senior Account Manager
Quantum Dynamics Inc.

Deliverable Example

Sample output delivered by the Payment Intake Intelligence Agent:

Payment Request Analysis & Routing Summary


    

  • Request ID: PR-99401-A4B8
    • 

  • Source: Email (ap@innovatecorp.com)
    • 

  • Received Timestamp: 2023-11-02 09:15:22 PST
    • 





Classification and Priority Analysis


    

  • Request Type: Off-Cycle Payment
      

    • Confidence Score: 98%
      • 

    

    • 

  • Urgency Level: High
    • 

  • Intent Summary: The supplier, Quantum Dynamics, is requesting an immediate wire transfer for an overdue invoice. Payment is required to prevent a supply chain disruption of critical components for InnovateCorp's assembly line.
    • 



Extracted Payment Details






Field
Extracted Value






Supplier Name
Quantum Dynamics Inc.




Invoice Number
QD-2024-815




Invoice Amount
$22,500.00 USD




Due Date
2023-10-26




Contact Person
Arjun Patel




Contact Email
arjun.patel@quantumdynamics.com






Automated Routing Decision


    

  • Action: Route for Immediate Processing
    • 

  • Destination Workflow: Off-Cycle Payment Approval Queue
    • 

  • Reasoning: The request has been classified as 'Off-Cycle Payment' with 'High' urgency. The content indicates a risk of operational disruption, which meets the criteria for expedited handling outside of the standard AP payment schedule.
    •

Related Agents

Regulatory Drafting and Communication Agent

Generates compliant regulatory filings and vendor notifications for 1099 and escheatment, reducing manual effort and ensuring accuracy.

Policy Compliance Intelligence Agent

Validates AP and P-Card transactions against policies, thresholds, and documentation rules, surfacing noncompliance and accelerating period-end close.

Period End Data Validation Agent

Validates, normalizes, and consolidates AP data to ensure accurate and reliable period-end close reporting.

AP Risk Intelligence Agent

Continuously monitors AP transactions to detect anomalies, duplicates, and high-risk patterns, enabling faster intervention and a smoother financial close.

AP Performance Narrative Agent

Analyzes AP KPIs and trends to generate executive-ready performance narratives and insight summaries.

AP Exception Intelligence Agent

Identifies, categorizes, and prioritizes unresolved AP exceptions, enabling timely resolution, stronger compliance, and smoother financial close.