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Contract Clause Recommendation Agent

Suggests appropriate contract clauses using requirement data, past contracts, and organizational clause libraries for standardization.

Consistent clause selection across contracts is critical for reducing legal risk, ensuring compliance, and accelerating contract approval cycles. Without automated recommendations, contract managers often rely on manual research of previous contracts and clause libraries, resulting in inconsistencies and potential omissions.

The Contract Clause Recommendation Agent addresses this pain point by leveraging structured intake data, contract history, and an enterprise clause library to recommend standardized contract clauses during the intake process. It analyzes captured requirements and historical outcomes to suggest clauses that meet internal policies and align with industry best practices, drawing on information from business requirements, legal policies, and past agreements to ensure contextual relevance.

By automating clause selection, organizations can streamline the contract drafting process, drive policy adherence, and decrease the time required for legal reviews. This agent enhances process and employee productivity while promoting greater contract consistency and compliance across the customer service contract management function.

Accuracy
TBD

Speed
TBD

Input Data Set

Sample of data set required for Contract Clause Recommendation Agent:

Contract Requirements Summary

Client: Quantum Dynamics Inc.

Project: Managed Services Agreement (MSA) for Cloud Infrastructure

Date: 2023-10-26


1. Overview

This document outlines the high-level business and technical requirements for a new Managed Services Agreement between Apex Solutions and Quantum Dynamics Inc. The primary goal is to provide comprehensive management and support for Quantum Dynamics' production cloud environment.

2. Service Scope

  • Infrastructure Management: Full management of AWS environment, including EC2, S3, and RDS resources.
  • Monitoring: 24/7/365 proactive monitoring of system health, performance, and security.
  • Support: Tier 2 and Tier 3 helpdesk support during standard business hours (9 AM - 6 PM EST).
  • Backup and Recovery: Daily backups of all critical data and systems with a defined Recovery Time Objective (RTO) of 4 hours.

3. Service Level Objectives (SLOs)

  • System Uptime: A guaranteed uptime of 99.9% for all production systems, calculated monthly.
  • Incident Response:
    • Critical (P1) Incidents: Response within 30 minutes.
    • High (P2) Incidents: Response within 2 hours.
  • Service Credits: A service credit structure is required for failure to meet the uptime SLO. A credit of 5% of the monthly recurring fee is requested for each full hour of downtime below the 99.9% guarantee.

4. Data Security and Compliance

  • Compliance: Quantum Dynamics handles personal identifiable information (PII) and is subject to GDPR regulations. All data handling must be compliant.
  • Data Encryption: All data at rest and in transit must be encrypted using industry-standard protocols.
  • Confidentiality: A mutual non-disclosure agreement is required to cover all information shared between parties.

5. Contract Term

  • Initial Term: 36 months.
  • Renewal: The contract should auto-renew for successive 12-month periods unless terminated.
  • Termination: A 90-day written notice is required for termination for convenience by either party.

Deliverable Example

Sample output delivered by the Contract Clause Recommendation Agent:

Recommended Clauses for Quantum Dynamics MSA

Report Generated: 2023-10-26 Analysis Status: Complete


Overview

Based on the provided Contract_Requirements_Summary_Quantum_Dynamics document, the agent has identified key requirements and matched them with standardized clauses from the Apex Solutions Enterprise Clause Library. The following recommendations are designed to ensure contractual consistency, mitigate risk, and align with company policy.

Recommended Clause Selections

The table below details the recommended clauses, their corresponding library IDs, and the rationale for their inclusion based on the input requirements.

Requirement Area Recommended Clause ID Clause Title Justification
Service Scope MSA-SC-001 Scope of Managed Services Directly addresses the defined services including infrastructure management, monitoring, and support.
Service Level Objectives MSA-SLA-003B Service Level Guarantees (Uptime) Aligns with the client's specific request for a 99.9% uptime guarantee.
Service Level Objectives MSA-SLA-005 Incident Response Times Defines P1 and P2 response commitments as per the 30-minute and 2-hour requirements.
Service Level Objectives MSA-CRD-002 Service Credit Policy Implements the requested 5% service credit structure for failure to meet uptime SLOs.
Data Security MSA-SEC-007 Confidentiality Agreement Standard clause invoked by the requirement for a mutual non-disclosure of information.
Data Security MSA-CMP-004 Data Processing Addendum (GDPR) Critical: Automatically added due to the explicit mention of GDPR compliance and handling of PII.
Contract Term MSA-TRM-001A Term and Auto-Renewal Fulfills the requirement for a 36-month initial term with 12-month auto-renewal periods.
Contract Term MSA-TRM-004 Termination for Convenience Incorporates the specified 90-day written notice period for contract termination.

Compliance and Policy Flags

  • Backup and Recovery: The requirement for a 4-hour RTO has been noted. Please ensure Clause MSA-DR-002 (Disaster Recovery) is configured with these specific parameters during the drafting stage. The standard template has an 8-hour RTO.
  • Legal Review: No high-risk or non-standard requirements were detected. The recommended clauses are pre-approved by the Legal department for standard engagements.

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