Accuracy
TBD
Speed
TBD
Sample of data set required for Terms Review Intelligence Agent:
Document: Master Services Agreement - InnovateCorp & Quantum Dynamics - Draft v1.2
Feedback Provided By: Sarah Chen, Lead Counsel, Quantum Dynamics
Date: 2023-10-26
Clause-by-Clause Comments:
Clause 3.1 (Service Level Agreement): The guaranteed uptime of 99.5% seems low for a mission-critical system. We require a minimum of 99.9% uptime. Please revise.
Clause 5.2 (Data Ownership): This clause correctly states that all client data remains the sole property of Quantum Dynamics. This is acceptable.
Clause 7.4 (Limitation of Liability): The proposed liability cap of 1x annual contract value is not acceptable and exposes us to significant financial risk in case of a major service failure. Our company policy requires a minimum of 3x annual contract value. This is a critical point for us.
Clause 9.1 (Term and Termination): The 90-day notice period for termination for convenience seems excessive. We would prefer a 30-day period.
Clause 11.3 (Indemnification): The scope of indemnification provided by InnovateCorp is unclear regarding third-party IP claims. Can you provide more specific language on your obligations here?
Appendix A (Pricing): The per-user pricing model is clear. We have no concerns with this section.
Sample output delivered by the Terms Review Intelligence Agent:
Contract Feedback Analysis Report: InnovateCorp & Quantum Dynamics MSA
Document Version: Master Services Agreement - Draft v1.2 Analysis Date: 2023-10-26
Executive Summary
Analysis of feedback from Quantum Dynamics on MSA Draft v1.2 reveals one critical, high-risk negotiation point concerning the Limitation of Liability (Clause 7.4). The client has firmly rejected the proposed 1x ACV cap and requires 3x ACV, citing internal policy. A medium-risk issue was identified regarding the SLA (Clause 3.1), which requires consultation with the product team. Other comments represent low-risk negotiation points or requests for clarification. Overall sentiment is mixed, with clear points of contention that require immediate attention to prevent deal stagnation.
Sentiment Analysis
| Clause | Client Feedback Summary | Sentiment | Risk Level | Recommended Action |
|---|---|---|---|---|
| 7.4 Limitation of Liability | Rejects 1x ACV cap; demands 3x. States this is a "critical point". | Negative | HIGH | Immediate Escalation. Engage Legal and Sales leadership to discuss financial exposure and formulate a counter-offer. This is a potential deal-breaker. |
| 3.1 Service Level Agreement | Rejects 99.5% uptime; demands 99.9%. | Negative | MEDIUM | Consult with the Product and Engineering teams to confirm if 99.9% uptime is technically and financially feasible. Prepare negotiation position. |
| 9.1 Term and Termination | Prefers 30-day termination notice over 90-day. | Neutral | LOW | Review against company standard terms. This is likely a negotiable point with minimal business impact. Propose a compromise of 60 days if needed. |
| 11.3 Indemnification | Seeks clarification on the scope of IP indemnification. | Neutral | LOW | Provide standardized clarifying language from the approved clause library to address the client's question and reduce ambiguity. |
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