ZBrain
Log in
Book a demo
Agents Email Triage Agent
Email Triage Agent Icon

Email Triage Agent

Automatically organizes your Gmail inbox by priority and action type, making email management faster, smarter, and stress-free.

About the Agent

ZBrain Email Triage Agent is an AI-powered solution designed for professionals and enterprise teams facing high email volumes and disorganized inboxes. In today’s fast-paced work environment, critical messages are easily lost in routine communications, resulting in missed follow-ups, delayed responses, and reduced productivity. The Email Triage Agent addresses these challenges by automatically interpreting and classifying unread Gmail messages, ensuring users can focus on the emails that matter most.

Once deployed, the agent scans incoming unread emails and uses a large language model to evaluate message intent and urgency based on full message context. It assigns labels such as “Urgent,” “Needs Reply,” or “Follow-up Later,” and organizes emails into categorized folders for structured, accessible workflows. This automated triage process transforms an unorganized inbox into a prioritized workspace without manual effort.

By streamlining email classification and organization, the agent reduces the risk of overlooking important communication and enhances response efficiency for professionals, executives, and team leads. It enables users to focus their attention where it’s needed most and helps enterprises reclaim valuable time lost to managing cluttered inboxes, driving more effective digital communication.

Accuracy
TBD

Speed
TBD

Input Data Set

Sample of data set required for Email Triage Agent:

From:


David Reynolds


To:


Jessica Harper


Subject:


Action Required: Q2 Project Milestone Review Meeting – June 21, 11:00 AM EST


Received:


2025-06-18 09:17 EST




Body:


Hi Jessica,


As part of our Q2 deliverables for the SmartGrid Optimization Program, we’ve scheduled a milestone review meeting on Friday, June 21 at 11:00 AM EST. The session will cover progress updates, outstanding action items, and final alignment on system integration timelines.


Please review the following ahead of the meeting:


    

  • Updated Gantt chart for Phase 2 deployment (attached)
    • 

  • Engineering sign-off checklist from the last sprint
    • 

  • Outstanding issues flagged by the QA team
    • 



Your participation is important to validate delivery readiness from Acme Utilities’ side. If you have any scheduling conflicts, kindly let us know by EOD tomorrow.


Looking forward to your confirmation.


Best regards,

David Reynolds

Senior Program Manager

Strategix Corporation

(212) 555-0173

Deliverable Example

Sample output delivered by the Email Triage Agent:

Original Subject:


Action Required: Q2 Project Milestone Review Meeting – June 21, 11:00 AM EST


From:


David Reynolds


To:


Jessica Harper


Received:


2025-06-18 09:17 EST




Agent Classification:


Label: Needs Reply  


Priority: High  


Folder: Project Milestones




Summary:


Meeting scheduled for June 21 at 11:00 AM EST regarding Q2 milestone review for the SmartGrid Optimization Program. Jessica needs to review key documents, confirm attendance, and raise any conflicts by end of day tomorrow.




Suggested Action:


Reply confirming availability and readiness. Review attachments prior to the meeting.




Notes:


This email has been flagged as time-sensitive and relevant to ongoing project delivery. Response is recommended within 12 hours.

Related Agents

Unified Calendar Insight Agent

Aggregates events from multiple calendar platforms into a unified, intelligent interface that offers real-time synchronization, context-aware summaries, and personalized scheduling recommendations.

Synthetic Training Data Creation Agent

Generates realistic and targeted synthetic data to train machine learning models for intelligent agents, ensuring the data aligns with specific use cases and workflows for better performance.

Jira Conversational Insights Agent

Leverages JQL and NLP to provide quick, context-driven insights from Jira tickets, attachments, and procedural documents.

Multi-format Document Summary Agent

Automatically generates concise, contextual summaries from documents of various formats to speed up reviews, decisions, and knowledge sharing.

Contextual Email Response Drafting Agent

Generates context-aware response drafts to inbound queries, accelerating communication while ensuring relevance, consistency, and professional tone.

AI Due Diligence Agent

Automates company research by gathering and analyzing data from multiple sources, streamlining due diligence with real-time insights, financial analysis, and risk monitoring.