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The Automated Dunning Agent is designed to streamline collections for overdue invoices by sending reminders at specified intervals, such as 30, 60, or 90 days. It automates follow-ups and reduces the need for manual tracking by billing teams.
By escalating actions for severely overdue accounts, this agent helps maintain effective cash flow, allowing the enterprise to better manage its receivables and reduce outstanding balances.
Accuracy
TBD
Speed
TBD
Sample of data set required for Automated Dunning Agent:
customer_id | customer_name | contact_email | phone_number |
---|---|---|---|
CUST101 | ACME Corporation | acme_billing@acme.com | +1-555-0178 |
CUST102 | Global Solutions | finance@globalsolutions.com | +1-555-0145 |
CUST103 | Tech Innovators | accounts@techinnovators.com | +1-555-0199 |
CUST104 | Blue Sky Ltd. | billing@bluesky.com | +1-555-0133 |
CUST105 | Future Enterprises | future.billing@futureent.com | +1-555-0184 |
CUST106 | Green Fields | accounts@greenfields.com | +1-555-0112 |
CUST107 | Red Brick Co. | billing@redbrick.com | +1-555-0160 |
CUST108 | Prime Systems | finance@primesys.com | +1-555-0128 |
CUST109 | Alpha Dynamics | accounts@alphadyn.com | +1-555-0172 |
CUST110 | Neon Wave | finance@neonwave.com | +1-555-0155 |
invoice_id | due_date | outstanding_amount | customer_id | days_overdue | escalation_status |
---|---|---|---|---|---|
INV5001 | 2024-07-15 | 3500 | CUST101 | 45 | Reminder Sent |
INV5002 | 2024-06-30 | 1200 | CUST102 | 75 | Escalated - Urgent |
INV5003 | 2024-08-01 | 4500 | CUST103 | 30 | Reminder Sent |
INV5004 | 2024-05-15 | 2500 | CUST104 | 120 | Escalated - Critical |
INV5005 | 2024-07-01 | 3200 | CUST105 | 60 | Reminder Sent |
INV5006 | 2024-06-10 | 1800 | CUST106 | 90 | Escalated - High Priority |
INV5007 | 2024-07-20 | 4100 | CUST107 | 40 | Reminder Sent |
INV5008 | 2024-05-30 | 5000 | CUST108 | 110 | Escalated - Critical |
INV5009 | 2024-07-05 | 2700 | CUST109 | 70 | Escalated - Urgent |
INV5010 | 2024-08-10 | 2000 | CUST110 | 20 | Initial Reminder |
Sample output delivered by the Automated Dunning Agent:
Payment Reminder Notice
Date: August 15, 2024
To: Global Solutions
Contact: finance@globalsolutions.com | +1-555-0145
Subject: Urgent Payment Reminder for Overdue Invoice INV5002
Dear Accounts Receivable Team at Global Solutions,
This is a reminder that Invoice INV5002, issued on June 15, 2024, remains 75 days overdue with an outstanding balance of $1,200. To prevent further escalation, we request that payment be arranged at your earliest convenience to keep your account in good standing.
Invoice Details:
Please remit payment to the following account:
Bank Name: Allied National Bank
Account Name: ZInfo Collections Services
Account Number: 12300456789
Routing Number: 021000021
For payment by credit card or questions related to this invoice, please contact us directly at collections@ZInfo-collections.com or call +1-555-6214.
This is the third reminder for this overdue invoice. If payment is not received within 10 days, additional escalation measures may be taken to resolve the outstanding balance, which could include interest fees or referral to our collections department.
We value our business relationship with Global Solutions and are committed to providing support. Timely settlement of this invoice will ensure continuity of services without interruptions.
Thank you for your attention to this matter.
Warm regards,
ZInfo Collections Services
Collections Department
collections@ZInfo-collections.com | +1-555-6214
851 Business Way, Suite 400
New York, NY 10004