Automated Dunning Agent

Manages collections for overdue invoices through reminders, escalating actions to maintain cash flow.

About the Agent

The Automated Dunning Agent is designed to streamline collections for overdue invoices by sending reminders at specified intervals, such as 30, 60, or 90 days. It automates follow-ups and reduces the need for manual tracking by billing teams.

By escalating actions for severely overdue accounts, this agent helps maintain effective cash flow, allowing the enterprise to better manage its receivables and reduce outstanding balances.

Accuracy
TBD

Speed
TBD

Input Data Set

Sample of data set required for Automated Dunning Agent:

customer_idcustomer_namecontact_emailphone_number
CUST101ACME Corporationacme_billing@acme.com+1-555-0178
CUST102Global Solutionsfinance@globalsolutions.com+1-555-0145
CUST103Tech Innovatorsaccounts@techinnovators.com+1-555-0199
CUST104Blue Sky Ltd.billing@bluesky.com+1-555-0133
CUST105Future Enterprisesfuture.billing@futureent.com+1-555-0184
CUST106Green Fieldsaccounts@greenfields.com+1-555-0112
CUST107Red Brick Co.billing@redbrick.com+1-555-0160
CUST108Prime Systemsfinance@primesys.com+1-555-0128
CUST109Alpha Dynamicsaccounts@alphadyn.com+1-555-0172
CUST110Neon Wavefinance@neonwave.com+1-555-0155
invoice_iddue_dateoutstanding_amountcustomer_iddays_overdueescalation_status
INV50012024-07-153500CUST10145Reminder Sent
INV50022024-06-301200CUST10275Escalated - Urgent
INV50032024-08-014500CUST10330Reminder Sent
INV50042024-05-152500CUST104120Escalated - Critical
INV50052024-07-013200CUST10560Reminder Sent
INV50062024-06-101800CUST10690Escalated - High Priority
INV50072024-07-204100CUST10740Reminder Sent
INV50082024-05-305000CUST108110Escalated - Critical
INV50092024-07-052700CUST10970Escalated - Urgent
INV50102024-08-102000CUST11020Initial Reminder

Deliverable Example

Sample output delivered by the Automated Dunning Agent:

Payment Reminder Notice

Date: August 15, 2024
To: Global Solutions
Contact: finance@globalsolutions.com | +1-555-0145


Subject: Urgent Payment Reminder for Overdue Invoice INV5002

Dear Accounts Receivable Team at Global Solutions,

This is a reminder that Invoice INV5002, issued on June 15, 2024, remains 75 days overdue with an outstanding balance of $1,200. To prevent further escalation, we request that payment be arranged at your earliest convenience to keep your account in good standing.


Invoice Details:

  • Invoice Number: INV5002
  • Invoice Date: June 15, 2024
  • Due Date: June 30, 2024
  • Outstanding Amount: $1,200
  • Payment Terms: Net 45

Payment Instructions:

Please remit payment to the following account:

Bank Name: Allied National Bank
Account Name: ZInfo Collections Services
Account Number: 12300456789
Routing Number: 021000021

For payment by credit card or questions related to this invoice, please contact us directly at collections@ZInfo-collections.com or call +1-555-6214.


Reminder Timeline:

This is the third reminder for this overdue invoice. If payment is not received within 10 days, additional escalation measures may be taken to resolve the outstanding balance, which could include interest fees or referral to our collections department.

We value our business relationship with Global Solutions and are committed to providing support. Timely settlement of this invoice will ensure continuity of services without interruptions.

Thank you for your attention to this matter.

Warm regards,
ZInfo Collections Services
Collections Department
collections@ZInfo-collections.com | +1-555-6214 851 Business Way, Suite 400
New York, NY 10004