Insights

The role of generative AI in sales is expanding rapidly, making it a critical tool for organizations seeking to stay competitive.

AI is increasingly revolutionizing control and risk management by automating labor-intensive tasks, monitoring compliance in real-time, and enhancing predictive analytics.

AI-powered automation and intelligent decision-making are transforming the plan-to-deliver process, enabling organizations to proactively address inefficiencies, streamline procurement, enhance inventory control, and optimize logistics.

AI transforms customer case management by automating workflows, enhancing data accuracy, and enabling real-time insights.

The adoption of generative AI in IT is shifting from experimental pilot programs to full-scale implementation, reflecting a commitment by companies to harness the business value and competitive advantages these technologies offer.

AI is transforming complaints and returns management by automating processes, improving response accuracy, and enhancing customer satisfaction.

The role of generative AI in marketing is expanding rapidly, offering significant opportunities to enhance the reach and effectiveness of marketing strategies.

AI is transforming service revenue management by automating key processes, ensuring compliance, and optimizing revenue streams.

Vibe coding is a new style of programming where developers let AI do the heavy lifting of writing code while they guide it with high-level instructions.

Artificial intelligence is transforming order management processes by automating workflows, optimizing inventory, and enhancing decision-making.

AI is transforming the record-to-report (R2R) process by automating tasks, improving accuracy, and delivering valuable insights for better decision-making.