Explore ZBrain Platform
Tour ZBrain to see how it enhances legal practice, from document management to complex workflow automation. ZBrain solutions, such as legal AI agents, boost productivity.
Provides recommended next steps for each support ticket based on ticket type, history, and predefined resolution procedures.
Real-time alerts for overdue tickets ensure timely escalation and resolution of high-priority customer service issues.
Alerts when customer service response times near SLA limits, ensuring compliance and timely customer interactions.
Notifies customers of resolved support tickets with personalized updates, improving communication and satisfaction.
Alerts teams to reopened tickets for timely follow-up, enhancing customer satisfaction and reducing issue escalation.
Provides recommended next steps for each support ticket based on ticket type, history, and predefined resolution procedures.
Real-time alerts for overdue tickets ensure timely escalation and resolution of high-priority customer service issues.
Alerts when customer service response times near SLA limits, ensuring compliance and timely customer interactions.
Notifies customers of resolved support tickets with personalized updates, improving communication and satisfaction.
Alerts teams to reopened tickets for timely follow-up, enhancing customer satisfaction and reducing issue escalation.