Agents Store

Array ( [0] => Array ( [_id] => 686f70e97241957bf63ca28e [name] => Surcharge Billing Agent [description] => The Surcharge Billing Agent is a ZBrain developed solution purpose-built to help enterprises recover revenue lost to credit card processing fees while maintaining compliance with evolving regulations. Manually managing surcharges is error-prone and operationally inefficient due to complex jurisdictional laws and card network rules. This agent automates surcharge calculation and application, allowing enterprises to accurately recover costs while reducing compliance risks and operational overhead.

The agent first analyzes historical transaction data to generate an optimized, compliant surcharge model based on the organization’s payment patterns. Once the finance team reviews and approves the surcharge rules through a secure portal, the agent activates against the live payment environment. Fully integrated with payment systems from the start, it continuously identifies card types, determines the legally permissible surcharge, and applies it to eligible transactions in accordance with regional laws and network policies.

This automation ensures precise fee recovery, mitigates legal and financial risks, and removes the need for manual oversight. By streamlining the surcharge process, the agent improves revenue integrity, operational efficiency, and compliance, allowing finance functions to focus on strategic priorities rather than transactional burdens.

[image] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/debit-memo-verification-agent.svg [video] => [icon] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/debit-memo-verification-agent.svg [sourceType] => FILE [status] => REQUEST [department] => Billing [subDepartment] => Accounts Receivable [process] => Surcharge Management [subtitle] => Helps enterprises recover credit card processing fees by automating surcharge calculation and application within payment systems. [route] => surcharge-billing-agent [addedOn] => 1752133865823 [modifiedOn] => 1752133865823 ) [1] => Array ( [_id] => 671f6e205f784e002466e2bd [name] => Customer Payment Status Agent [description] => The Customer Payment Status Agent transforms the payment status management process by automating the task of updating customer accounts with real-time payment data. It efficiently retrieves the latest payment statuses, whether completed, pending, or failed and automatically updates individual customer records. This automation ensures that billing information is always accurate and minimizes the need for manual data entry, reducing the risk of human error. As a result, billing teams can rely on consistently updated and accurate records, fostering a smoother, more efficient financial operation.

Beyond simply automating status updates, the Customer Payment Status Agent plays a crucial role in optimizing cash flow management. By maintaining up-to-date account statuses, the agent enables billing teams to quickly identify and address any discrepancies or overdue payments. This proactive approach helps resolve minor issues before they become major setbacks, ensuring that payments are processed on time and cash flow remains steady.

The agent saves significant time and effort for billing staff, empowering them with accurate, real-time data to make informed decisions. This leads to improved financial health and enhanced operational efficiency. Additionally, the Customer Payment Status Agent integrates seamlessly with existing financial platforms, ensuring smooth data synchronization and consistent updates across all systems. With the added benefit of a human feedback loop, the agent continuously learns from user inputs, refining its decision-making process and driving ongoing improvements in accuracy and efficiency.

[image] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/customer-payment-status-agent.svg [icon] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/customer-payment-status-agent.svg [sourceType] => FILE [status] => REQUEST [department] => Billing [subDepartment] => Accounts Receivable [process] => Payment Status Update [subtitle] => Updates payment status on customer accounts, ensuring billing records reflect the latest information. [route] => customer-payment-status-agent [addedOn] => 1730113056351 [modifiedOn] => 1730113056351 ) [2] => Array ( [_id] => 671cbf7b5f784e002465ac23 [name] => Overdue Invoice Alert Agent [description] => The Overdue Invoice Alert Agent uses Generative AI to monitor unpaid invoices and send automated reminders to customers at preset intervals, such as 30, 60, and 90 days. By automating this process, the agent ensures timely communication with customers about overdue payments, helping to maintain consistent cash flow. The reminders are customized to maintain a professional tone, reducing delays in collections and minimizing the manual effort required by teams. This streamlined approach allows teams to focus on higher-priority tasks while ensuring customers are promptly informed.

The agent seamlessly integrates with ERP and CRM systems, enabling smooth data flow across billing, customer management, and finance platforms. This integration eliminates the need for significant infrastructure adjustments and ensures that all relevant teams have access to up-to-date information. By providing insights into customer responsiveness, the agent helps teams refine their follow-up strategies and prioritize actions to reduce accounts receivable balances effectively.

A human feedback loop is incorporated into the agent, allowing users to provide input on its performance and messaging in natural language. This feedback is used to continuously refine the agent’s functionality and communication strategies, ensuring it aligns with business needs. Over time, this iterative improvement process enhances the agent’s effectiveness and adaptability, making it a reliable tool for managing overdue invoices while maintaining operational efficiency.

[image] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/overdue-invoice-alert-agent.svg [icon] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/overdue-invoice-alert-agent.svg [sourceType] => FILE [status] => REQUEST [department] => Billing [subDepartment] => Accounts Receivable [process] => Overdue Invoice Alerts [subtitle] => Automates reminder notifications for overdue invoices, maintaining cash flow and reducing outstanding dues. [route] => overdue-invoice-alert-agent [addedOn] => 1729937275460 [modifiedOn] => 1729937275460 ) )