Array ( [0] => Array ( [_id] => 683458f2792b893ca2075c56 [name] => Feedback to Tutorial Generation Agent [description] => Feedback to Tutorial Generation Agent is designed to transform customer feedback into actionable, high-quality support content. It continuously analyzes support tickets to detect recurring themes, friction points, and frequently asked questions—surfacing the topics that matter most to users.

Once patterns are identified, the agent links those issues to relevant product capabilities or documentation, and generates structured how-to tutorials. Each tutorial includes a clear title, concise overview, step-by-step instructions, and contextual cues like prerequisites, tips, or warnings—ensuring clarity across different user scenarios. This allows product and support teams to address knowledge gaps without needing to draft each guide from scratch.

By automating the creation of user-focused tutorials, the agent ensures that help content evolves in sync with user needs and product changes. It accelerates documentation workflows, enhances the utility of self-serve channels, and helps reduce support load—contributing to a more informed and independent user base.

[image] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/customer-satisfaction-survey-agent.svg [video] => [icon] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/customer-satisfaction-survey-agent.svg [sourceType] => FILE [status] => REQUEST [department] => Utilities [subDepartment] => Customer Service [process] => Customer Support Enablement [subtitle] => customer feedback or queries into comprehensive, solution-oriented tutorials to improve customer self-service and reduce support load. [route] => feedback-to-tutorial-generation-agent [addedOn] => 1748261106822 [modifiedOn] => 1748261106822 ) )

Utilities

Feedback to Tutorial Generation Agent

customer feedback or queries into comprehensive, solution-oriented tutorials to improve customer self-service and reduce support load.