Explore ZBrain Platform
Tour ZBrain to see how it enhances legal practice, from document management to complex workflow automation. ZBrain solutions, such as legal AI agents, boost productivity.
Automatically sends customized post-service surveys based on the specific service received.
Sends customized follow-up messages to customers after service inquiries, tailored to the specific inquiry type.
Tracks and updates customers on the resolution status of their complaints, ensuring transparency and timely updates.
Provides recommended next steps for each support ticket based on ticket type, history, and predefined resolution procedures.
Identifies recurring support issues missing from the knowledge base, highlighting areas for documentation updates.
Automatically generates FAQs from helpdesk tickets and resolutions, creating accessible answers to recurring support issues and questions.
Real-time alerts for overdue tickets ensure timely escalation and resolution of high-priority customer service issues.
Automates password expiry alerts for customers to ensure updates, reduce lockouts, and enhance account security.
Alerts when customer service response times near SLA limits, ensuring compliance and timely customer interactions.
Notifies customers of resolved support tickets with personalized updates, improving communication and satisfaction.
Automatically sends customized post-service surveys based on the specific service received.
Sends customized follow-up messages to customers after service inquiries, tailored to the specific inquiry type.
Tracks and updates customers on the resolution status of their complaints, ensuring transparency and timely updates.
Provides recommended next steps for each support ticket based on ticket type, history, and predefined resolution procedures.
Identifies recurring support issues missing from the knowledge base, highlighting areas for documentation updates.
Automatically generates FAQs from helpdesk tickets and resolutions, creating accessible answers to recurring support issues and questions.
Real-time alerts for overdue tickets ensure timely escalation and resolution of high-priority customer service issues.
Automates password expiry alerts for customers to ensure updates, reduce lockouts, and enhance account security.
Alerts when customer service response times near SLA limits, ensuring compliance and timely customer interactions.
Notifies customers of resolved support tickets with personalized updates, improving communication and satisfaction.
Automates requests for customers to update outdated profiles, ensuring accurate data and personalized communication.
Sends personalized feedback requests after ticket resolution, boosting engagement and gathering insights to improve service quality.
Automatically delivers chat transcripts to customers post-support, enhancing transparency and reducing follow-up inquiries.
Automates post-interaction surveys to gather feedback, enhancing service quality and guiding customer service improvements
Automatically sends NPS surveys to customers at key points in their service journey, collecting feedback on their likelihood to recommend the company.
Alerts the support team if a complaint isn't resolved on time, ensuring prompt follow-up and improved customer satisfaction.
Automates subscription renewal alerts to ensure timely renewals and uninterrupted service, boosting customer retention.
Alerts teams to reopened tickets for timely follow-up, enhancing customer satisfaction and reducing issue escalation.
Sends automated requests to customers encouraging them to leave reviews after purchasing a product, boosting product visibility and credibility.
Monitors CSAT scores and alerts on declines to boost service quality and customer retention with timely feedback actions.
Automates customer testimonial requests post-interaction to boost trust and brand reputation, aiding marketing efforts.
Monitors FAQ sections, alerts for outdated content, and sends reminders to keep information accurate and up-to-date.
Monitors inactivity in customer accounts and sends alerts to encourage re-engagement or subscription renewal.
Automated alerts notify customers of upcoming contract renewals, preventing disruptions and ensuring timely renewals.
Automates the creation and delivery of personalized post-care instructions for patients, reducing readmissions.
Automates patient appointment booking by analyzing availability, preferences, and urgency, sending confirmations seamlessly.
Automates account verification, cross-references data to enhance security, improve efficiency and reduce manual checks.
Automates order confirmation emails with summaries and delivery dates, ensuring accuracy and efficiency in customer communication.
Efficiently summarizes customer feedback to identify trends and issues, leading to enhanced satisfaction and improved support quality.
Routes customer inquiries to the right team, enhancing support via real-time content analysis and seamless system integration.
Efficiently categorizes customer feedback into predefined groups, streamlining analysis for faster insights and response times.
Automates order status updates in real-time via email/SMS, enhancing customer communication and satisfaction.
Automatically updates customer account details, eliminating manual errors and freeing up support agents' time.
Efficiently verifies order details for accuracy, reducing errors and ensuring timely customer deliveries with Generative AI.
Suggests responses for customer inquiries using pre-approved templates, enhancing support efficiency and consistency.
Transforms customer support with automated follow-up reminders – boosting efficiency and response times.