AI Agents for Ticket Resolution | Customer Service AI Agents

PRODUCTS
- - - AI-based Regulatory Monitoring Tool
      
      The tool offers real-time insights into regulatory changes relevant to a business, mitigating compliance risks.
    - AI Copilot for Sales
      
      The tool generates executive summaries of deals, identifies issues, suggests the next best actions, and more.
  - - AI Research Solution for Due Diligence
      
      The solution enhances due diligence assessments, allowing users to make data-driven decisions.
    - AI Customer Support Agent
      
      The agent streamlines your customer support processes and provides accurate, multilingual assistance across multiple channels, reducing support ticket volume.
PRODUCTS
INDUSTRIES
AGENT STORE
RESOURCES
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PRODUCTS
- - - AI-based Regulatory Monitoring Tool
      
      The tool offers real-time insights into regulatory changes relevant to a business, mitigating compliance risks.
    - AI Copilot for Sales
      
      The tool generates executive summaries of deals, identifies issues, suggests the next best actions, and more.
  - - AI Research Solution for Due Diligence
      
      The solution enhances due diligence assessments, allowing users to make data-driven decisions.
    - AI Customer Support Agent
      
      The agent streamlines your customer support processes and provides accurate, multilingual assistance across multiple channels, reducing support ticket volume.
PRODUCTS
INDUSTRIES
AGENT STORE
RESOURCES
Log in
Book a demo

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Finance

Budgeting

Variance Analysis

Reconciliation

Transaction Matching

Accounts Payable

Accounts Payable Management
Dispute Resolution

Expense Management

Expense Reporting

Accounts Receivable

Payment Management
Collections Management
Cash Application
Customer Communication
Invoice Management
Customer Dispute Resolution
Payment Scheduling
Remittance Management

Compliance

Tax Management
Contract Compliance
Policy Adherence
Risk Management
Audit Preparation
Regulatory Compliance
Regulatory Reporting

Treasury Management

Treasury Operations
Cash Management
Liquidity Planning
Loan Management
Capital Expenditure Management

Payroll Management

Payroll Auditing
Payroll Processing
Employee Benefits Management

Billing and Insurance

Insurance Claims Processing

Financial Performance Monitoring

Data Interpretation and Reporting
Revenue Analysis

Account to Report

Risk Classification
Account Reconciliation and Mapping
Trial Balance Reconciliation
Exchange Rate Management
Journal Entry
Revenue Recognition

Plan to results

Annual Planning
Competitive Intelligence

Customer to Cash

Credit Worthiness Assessment

Record to Report

Financial Reporting

Marketing

SEO Optimization

Off Page SEO
On page SEO

Content Creation

Blog Topic Generation
Content Development

Product Marketing

Customer Experience Management

Media Relations

Press Release Drafting

Product Launch Planning

Market Research Summarization

Campaign Launch

Email Campaign Personalization

Competitive Analysis

Social Media Sentiment Analysis
Competitor News Aggregation

Consumer Insights

Social Media Trend Monitoring

Sales

Prospecting

Lead Data Enrichment
Prospect Segmentation
Contact Information Verification
Prospect Discovery

Sales Operations

Sales Support
Lead Qualifications
Sales Order Management
Pricing and Quote Management

Lead Generation

Lead Assignment

Sales Enablement

Outreach Optimization
Sales Collateral Creation

Human Resources

Talent Acquisition

Resume Parsing
Job Posting

Salary Administration

Salary Data Validation
Payroll

Performance Management

Performance Documentation

Employee Onboarding

Training Documentation
Handbook Generation

Compliance

Compliance Documentation

Employee Communication

Email Acknowledgment
Employee Support

Recruitment and Staffing

Resume Screening
Email Acknowledgment
Interview

Learning and Development

Employee Training
Training Enrollment and Scheduling Management

Employee Lifecycle

Recruiting and Staffing
Employee Relations
Employee Offboarding

Customer Service

Customer Support

Technical Support
Issue Resolution
Order Processing
Account Management
Customer Inquiries
FAQ Update Monitoring
Complaint Tracking
Chat Transcription
Knowledge Management
Service Inquiry Follow Up
Survey Management
Customer Query Resolution

Feedback Management

Feedback Collection
Customer Testimonial Collection
CSAT Monitoring
Product Review Request
NPS Collection
Customer Service Survey

Customer Management

Appointment Scheduling

Communication

Instruction Delivery

Account Management

Contract Renewal Notification
Account Inactivity Monitoring
Subscription Renewal Notification
Profile Update Notification
Password Expiry Notification

Ticket Management

Ticket Reopening Monitoring
Ticket Closure Notification
Response Time Monitoring
Ticket Escalation
Ticket Resolution
Ticket Assignment

Case Management

Case Resolution and Knowledge Management

Procurement

Vendor Management

Vendor Data Validation
Vendor Onboarding
Vendor Performance
Vendor Selection

Supplier Management

Supplier Performance
Supplier Onboarding
Supplier Consolidation
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Supplier Relationship Management
Supplier Risk Management
Vendor Selection
Supplier Contact Management
Quality Monitoring
RFQ Response Evaluation

Contract Management

Contract Review
Contract Expiration Tracking
Contract Compliance
Contract Drafting
Clause Analysis
Amendment Tracking

Expense Management

Procurement Expense Tracking
Procurement Budget Management

Purchase Order Management

Purchase Order Compliance
Purchase Order Optimization
Invoice Matching

Accounts Payable

Accounts Payable Management

Sourcing Management

RFQ Development
RFQ Response Handling
Sourcing Policy Intelligence

Procure to Pay

P2P Enablement

Information Technology

IT Support

Help Desk Support
Hardware Asset Management
Knowledge Base Management
License Management
Software Bug Tracking
Self Service Portal Management
Ticket Escalation Management

Software Development

Application Development
Code Documentation

IT Project Management

Project Planning and Execution

IT Security

Information Security Management
Access Control Management
Threat Intelligence Gathering
Access Log Monitoring

IT Operations

Incident Response Documentation
Server Performance Monitoring
Network Monitoring
Service Level Agreement Monitoring
Incident Management
Change Request Planning

Software Asset Management

License Management

Legal

Risk Management

Risk Assessment and Mitigation

Intellectual Property

IP Rights Management
Patent Filing Preparation

Compliance

HIPAA Compliance Monitoring
Policy Change Notification
Regulatory Compliance
Compliance Assurance
Document Redaction

Contracts

Contract Management
Contract Template Creation
Contract Drafting and Review
Final Compliance Check
Contract Data Population

Document Management

Document Filing

Compliance Monitoring

IP Licensing

Utilities

Compliance Management

Compliance Validation
Regulatory Monitoring
Compliance Monitoring
Due Diligence

Customer Service

Feedback Collection
Customer Satisfaction Scoring
Service Request Management
Customer Support Enablement

Support Operations

Ticket Management
Dispute Resolution
Response Handling
Communication Triage

Documentation Support

Meeting Documentation

Administrative Support

Document Generation
Scheduling

Document Management

Document Comparison
Content Processing
Document Translation

Meeting Management

Meeting Preparation

Guardrail

Guardrail Agents

Customer Notifications

Renewal Management

Data Management

Document Services
Document Processing

Dynamic Knowledge Creation

Knowledge Base Update
Knowledge Base Management

Financial Reconciliation

Rebate Auditing and Compliance

Data Engineering

Data Preprocessing

Product Management

Feature Planning

Billing

Invoice Management

Debit Memo Verification
Invoice Generation
Discount Verification
Invoice Adjustment Request

Credit Management

Customer Credit Monitoring
Credit Memo Application

Accounts Receivable

Overdue Invoice Alerts
Payment Status Update

Compliance Management

Data Privacy Compliance

Dispute Management

Chargeback Handling

Collections

Dunning Management

Refund Processing

Refund Validation

Operations

Purchase Order Management

Order Entry Processing

Document Management

Content Processing

Agents Store

Customer Service

Zendesk Customer Query Resolution Agent

Automates customer support by retrieving open tickets, searching the knowledge base, sending email responses, and logging unresolved queries for future reference.

Customer Service

Next Step Suggestion Agent

Provides recommended next steps for each support ticket based on ticket type, history, and predefined resolution procedures.

Human Resources

Customer Service

Information Technology

All Processes

Customer Support

Technical Support
Issue Resolution
Order Processing
Account Management
Customer Inquiries
FAQ Update Monitoring
Complaint Tracking
Chat Transcription
Knowledge Management
Service Inquiry Follow Up
Survey Management
Customer Query Resolution

Feedback Management

Feedback Collection
Customer Testimonial Collection
CSAT Monitoring
Product Review Request
NPS Collection
Customer Service Survey

Customer Management

Appointment Scheduling

Communication

Instruction Delivery

Account Management

Contract Renewal Notification
Account Inactivity Monitoring
Subscription Renewal Notification
Profile Update Notification
Password Expiry Notification

Ticket Management

Ticket Reopening Monitoring
Ticket Closure Notification
Response Time Monitoring
Ticket Escalation
Ticket Resolution
Ticket Assignment

Case Management

Case Resolution and Knowledge Management

Customer Service AI Agents Store

Zendesk Customer Query Resolution Agent

Automates customer support by retrieving open tickets, searching the knowledge base, sending email responses, and logging unresolved queries for future reference.

Next Step Suggestion Agent

Provides recommended next steps for each support ticket based on ticket type, history, and predefined resolution procedures.

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