Array ( [0] => Array ( [_id] => 6718b7155765070024be1176 [name] => Product Review Request Agent [description] => The Product Review Request Agent leverages generative AI to automate and personalize the review request process, tailoring each invitation to customers’ buying habits. By categorizing purchase information, it crafts targeted messages that boost response rates, eliminating manual outreach and freeing customer service teams to focus on direct interactions. This automation enhances product visibility and credibility, driving more informed purchase decisions and increasing sales.

Beyond soliciting reviews, the agent strengthens customer engagement by sending timely, relevant post-purchase messages. It seamlessly facilitates feedback collection, promoting authentic word-of-mouth marketing and helping build a trustworthy brand image. By increasing the volume of genuine reviews, the agent indirectly increases brand loyalty and customer satisfaction, enhancing the business’s reputation in the market.

[image] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/product-review-request-agent.svg [icon] => https://d3tfuasmf2hsy5.cloudfront.net/assets/worker-templates/product-review-request-agent.svg [sourceType] => FILE [status] => REQUEST [department] => Customer Service [subDepartment] => Feedback Management [process] => Product Review Request [subtitle] => Sends automated requests to customers encouraging them to leave reviews after purchasing a product, boosting product visibility and credibility. [route] => product-review-request-agent [addedOn] => 1729672981171 [modifiedOn] => 1729672981171 ) )

Customer Service

Product Review Request Agent

Sends automated requests to customers encouraging them to leave reviews after purchasing a product, boosting product visibility and credibility.