AI Agents

Fraud Detection Agent

Scans transactions for unusual patterns, identifying potential fraud risks to safeguard financial integrity.

Refund Validation Agent

Validates customer refund requests against original transactions, ensuring accuracy in the refund process.

Automated Dunning Agent

Manages collections for overdue invoices through reminders, escalating actions to maintain cash flow.

Chargeback Handling Agent

Manages chargeback claims by matching them with transaction records and preparing responses.

Invoice Adjustment Request Agent

Processes customer requests for invoice adjustments, ensuring they align with company policies.

Discount Verification Agent

Validates applied discounts on invoices, ensuring alignment with company policies and customer eligibility.

Data Privacy Compliance Agent

Ensures billing data follows data retention laws, securely archiving or deleting records as required.

Customer Payment Status Agent

Updates payment status on customer accounts, ensuring billing records reflect the latest information.

Subscription Renewal Agent

Automates subscription renewals, processing payments and generating invoices to ensure continuous service.

Overdue Invoice Alert Agent

Automates reminder notifications for overdue invoices, maintaining cash flow and reducing outstanding dues.

Credit Memo Application Agent

Manages credit memo applications, validating and updating customer accounts for accurate credit balances.

Customer Credit Limit Agent

Monitors customer credit limits, ensuring orders stay within approved limits and preventing overcharges.

Debit Memo Verification Agent

Verifies debit memos by matching them with invoices to ensure consistency and accurate billing records.

Legal Document Filing Agent

Automates legal document filing, ensuring accurate metadata tagging and easy retrieval, reducing admin time and errors.

Contract Signature Reminder Agent

Automates reminders for pending contract signatures, ensuring timely execution and preventing completion delays.

Contract Version Tracking Agent

Automates contract revision tracking to ensure current versions are used and all changes are documented for efficient management.

Patent Filing Compliance Agent

Ensures patent applications meet office requirements, flagging missing documents or formatting issues before submission.

Witness List Generation Agent

Generates comprehensive witness lists by analyzing legal documents, ensuring accuracy and efficiency for litigation support.

Ticket Escalation Alert Agent

Real-time alerts for overdue tickets ensure timely escalation and resolution of high-priority customer service issues.

Password Expiry Alert Agent

Automates password expiry alerts for customers to ensure updates, reduce lockouts, and enhance account security.

Response Time Alert Agent

Alerts when customer service response times near SLA limits, ensuring compliance and timely customer interactions.

Ticket Closure Notification Agent

Notifies customers of resolved support tickets, enhancing communication and satisfaction through personalized updates.

Profile Update Request Agent

Automates requests for customers to update outdated profiles, ensuring accurate data and personalized communication.

Feedback Request Notification Agent

Sends personalized feedback requests post-ticket resolution, boosting engagement and feedback for improved service insights.

Chat Transcript Request Agent

Automatically delivers chat transcripts to customers post-support, enhancing transparency and reducing follow-up inquiries.

Customer Satisfaction Survey Agent

Automates sending surveys post-interaction, collecting feedback to enhance service quality and guide customer service improvements.

Net Promoter Score Collection Agent

Automatically sends NPS surveys to customers at key points in their service journey, collecting feedback on their likelihood to recommend the company.

Complaint Resolution Alert Agent

Alerts support team if a complaint isn't resolved in time, ensuring prompt follow-up and improved customer satisfaction.

Subscription Renewal Alert Agent

Automates subscription renewal alerts to ensure timely renewals and uninterrupted service, boosting customer retention.

Ticket Reopen Alert Agent

Alerts teams to reopened tickets for timely follow-up, enhancing customer satisfaction and reducing issue escalation.

Product Review Request Agent

Sends automated requests to customers encouraging them to leave reviews after purchasing a product, boosting product visibility and credibility.

CSAT Decline Alert Agent

Monitors CSAT scores, alerts on declines to boost service quality and customer retention with timely feedback actions.

Testimonial Request Agent

Automates customer testimonial requests post-interaction to boost trust and brand reputation, aiding in marketing efforts.

FAQ Update Alert Agent

Monitors FAQ sections, alerts for outdated content, and sends reminders to keep information accurate and up-to-date.

Account Inactivity Alert Agent

Monitors inactivity in customer accounts and sends alerts to encourage re-engagement or subscription renewal.

Contract Renewal Alert Agent

Automated alerts notify customers of upcoming contract renewals, preventing disruptions and ensuring timely renewals.

SLA Compliance Monitoring Agent

Automates the monitoring of Service Level Agreements (SLAs), ensuring that IT services meet agreed-upon performance metrics and alerting teams when SLAs are breached.

Code Documentation Generator Agent

Automatically generates detailed code documentation from the source code, ensuring that developers have access to accurate and up-to-date documentation.

Network Downtime Alert Agent

Monitors network performance and automatically sends alerts when downtime or performance degradation is detected.

Ticket Escalation Recommendation Agent

Analyzes ticket severity and urgency, automatically recommending escalation paths to ensure that high-priority issues are handled by the appropriate teams.

IT Self-Service Portal Agent

Automates the management and optimization of self-service IT portals, ensuring that users can resolve common issues without needing direct IT support intervention.

Server Performance Alert Agent

Monitors server performance in real time, generating alerts when server resources are strained or performance degrades.

Incident Documentation Generator Agent

Automate initial security incident response documentation with predefined playbooks for swift containment, eradication, and recovery.

Bug Tracking and Resolution Agent

Automates the tracking and categorization of software bugs reported by users, ensuring that bugs are resolved in a timely and efficient manner.

Software License Alert Agent

Automates alerts for software license expiration and usage violations, ensuring timely actions to maintain compliance and avoid penalties.

Access Log Analysis Agent

Automatically analyzes access logs for unusual activity, identifying potential security threats such as unauthorized access attempts or suspicious login patterns.

Threat Intelligence Aggregation Agent

Aggregates threat intelligence data from multiple sources, providing IT security teams with actionable insights to mitigate emerging cyber threats.

Hardware Asset Tracking Agent

Automatically tracks and manages hardware assets, ensuring that inventory records are always accurate and up to date.

Knowledge Base Article Generator Agent

Automatically generates knowledge base articles based on resolved tickets, ensuring up-to-date documentation for future reference.

Access Privilege Review Agent

Automates the review and validation of user access privileges across systems, ensuring that access permissions are compliant with security policies.

Procurement

Product Quality Monitoring Agent

Monitors supplier quality by analyzing reports and defect rates, flagging deviations to maintain procurement standards.

Procurement

Tax Compliance Validation Agent

Ensures tax info on purchase orders complies with legal standards, reducing manual checks and minimizing compliance risks.